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Village Ford Inc

Dearborn, MI

Overview
Reviews
Vehicles
4.8
86 Reviews
Call Dealership (800) 331-4909

23535 Michigan Ave

Dearborn, MI

48124

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Showing 86 reviews

April 30, 2021

Ron Clark was fantastic to work with! He is knowledgeable, responsive and provided the highest level of service. I would recommend Ron and Village Ford to anyone looking for a great experience More

by tsambaer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Clark
Report | Print
May 02, 2021 -

Village Ford Inc responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 30, 2020

I did not appreciate that I was not told I was paying almost $4000 for warranty and GAP coverage. They made it sound part of package More

by belle12857
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Wood
Report | Print
Jan 01, 2021 -

Village Ford Inc responded

We pride ourselves on making sure every customer knows the details, costs and benefits of everything we sell. Please call me and we will review any issue on your transaction. Bob Wheat 313-565-5653

December 28, 2020

Felt very secure during this pandemic (virus) in how they handle the sale of my new Ford Edge. I sat in my own new Ford Edge and completed all my paperwork. I never had to deal with anyone but my salesman More

by Michele.wilinski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Flynn
Report | Print
Dec 30, 2020 -

Village Ford Inc responded

Hi Michele, thank you for your kind words and congratulations on your new vehicle! As one of our valued customers, we want to sincerely thank you again for your business and we hope to see you here again down the road!

December 07, 2020

Mark o' Ryan's was so helpful,kind and patient.everyone was helpful.all coved rules were followed.very happy with my new car.my salesman was mark o' Bryant.sorry. More

by Kkharlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark O'bryant
Report | Print
Dec 18, 2020 -

Village Ford Inc responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again in the future. Best wishes, Village Ford Inc

September 12, 2020

Ali Berry is an amazing, honest, and a very knowledgeable salesperson. We Had a very pleasant experience from start to delivery. We love our truck!!! More

by Hussein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Berry
Report | Print
Sep 15, 2020 -

Village Ford Inc responded

Hello, we're happy you found our staff to be so supportive during your experience here at Village Ford Inc. We value our guests and we look forward to seeing you on your next visit. Take care!

August 29, 2020

Jay is awesome to work with. He was very helpful in locating exactly what we wanted. Very professional. All COVID rules were intact. Gad all our paperwork ready for us. More

by Brat50mi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Freud
Report | Print
August 18, 2020

Excellent experience purchasing a vehicle from Village Ford, well prepared in every way. Sales personnel were very accommodating and efficient throughout the process. Would not hesitate to recommend Villa More

by hemiaustin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Herman
Report | Print
July 19, 2020

Excellent Products and Service Paul Anderson has been my salesperson since 2004. I know I can trust both him and Village Ford to be honest and sell me a great car! More

by ema
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Anderson
Report | Print
Jul 21, 2020 -

Village Ford Inc responded

Ema, thank you for your wonderful response to the quality of service our Staff provides! It means so much to us to have earned your trust in our business! Please let us know if there is ever anything else we can do for you! Safe travels!

July 17, 2020

We had a safe leasing experience of a new Escape. Village Ford is a friendly and knowledgeable dealership and they help the customer make informed decisions. We have leased several vehicles there and More

by Bonzo88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Anderson
Report | Print
Jul 21, 2020 -

Village Ford Inc responded

We're pleased to hear everything was completed to your satisfaction! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

July 16, 2020

Great Sales Experience Jay found the exact vehicle needed, prepared three excellent leasing options from which to choose, and had all the paperwork ready for signing when I More

by FMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Freud
Report | Print
Jul 21, 2020 -

Village Ford Inc responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

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