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Village Ford Inc
Dearborn, MI
87 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 87 reviews
February 19, 2023
I have now purchased two vehicles from this dealership. There was one thing about each purchase I didn't like, but overall they both have been good experiences. There was one thing about each purchase I didn't like, but overall they both have been good experiences. More
by kapuscinskidominick
Employees Worked With
Lou, Tom
December 01, 2022
I’ve always received five star service at Village Ford. Ali Berry makes the transition between cars smooth every single time. It’s very important to have a professional guiding you when trading in a car an Ali Berry makes the transition between cars smooth every single time. It’s very important to have a professional guiding you when trading in a car and getting a new one. Thank you Village Ford and Ali Berry More
by nofilahaidar
Employees Worked With
Ali Berry
November 22, 2022
The sales manager Jay Sturtz called to "resolve" an issue made by the negligence of the dealership staff. Jay Sturtz made the issue significantly worse. I could not believe that I was talking to a Manager le made by the negligence of the dealership staff. Jay Sturtz made the issue significantly worse. I could not believe that I was talking to a Manager let alone an adult. The conversation ended with Jay Sturtz slamming the phone and hanging up on me. The dealer experience is dead and brings absolutely no value to the consumer. I cannot believe Ford is allowing this. More
by $$$
Employees Worked With
Jay Sturtz
November 21, 2022
Ali Berry was a fantastic salesman. I needed a new vehicle asap as a household vehicle was totaled out. He found me a vehicle right away and the deal was closed within days of contact. I needed a new vehicle asap as a household vehicle was totaled out. He found me a vehicle right away and the deal was closed within days of contact. More
by goodlooking657
Employees Worked With
Ali Berry
November 10, 2022
A great experience with a knowledgeable and friendly team. Bill McCall was fantastic to work with from top to bottom — not only getting me connected with my vehicle but then helping me get familiar with team. Bill McCall was fantastic to work with from top to bottom — not only getting me connected with my vehicle but then helping me get familiar with all its great attributes. More
by bt2022DR
Employees Worked With
Bill McCall
September 02, 2022
Terrible 2019 explorer they sold me and now it keep cutting off took it back they tell me they don't know whts wrong with it had it 4days after labor day I will be contacting the sate this is terrible cutting off took it back they tell me they don't know whts wrong with it had it 4days after labor day I will be contacting the sate this is terrible More
by mccrackinsmitchell
Employees Worked With
Pete customer service
July 30, 2022
Had THE best experience with this dealership. Out of state deal and the dealer made the transaction very smooth. Very helpful with financing as well. They offered me more for my trade than any Out of state deal and the dealer made the transaction very smooth. Very helpful with financing as well. They offered me more for my trade than any other dealer and had the best prices I could find nationwide. Highly recommend Village Ford and will certainly do business again! More
by dberky
Employees Worked With
Steve
