Vidmar Honda
Pueblo, CO
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Stranded from Oklahoma June 23, 2016 Mr. Bob Sanchez Service Manager Vidmar Motor Company 600 N. Albany Ave. Pueblo, CO 81003 Dear Mr. Sanchez, This past Saturda June 23, 2016 Mr. Bob Sanchez Service Manager Vidmar Motor Company 600 N. Albany Ave. Pueblo, CO 81003 Dear Mr. Sanchez, This past Saturday, June 18, we were stranded with car troubles in Trinidad Colorado. We finally managed to get our 2005 Honda Odyssey Van towed to Pueblo on Sunday. We were at your doorstep first thing Monday morning and met your Service gal, Brenda who was super nice. I explained our troubles with the Van and how it might be the transmission or a cooling problem. We were more than happy to pay the $95.00 diagnostic fee. That morning, you and your people were in constant contact with me as you knew we were stranded in Pueblo Colorado, and had to get all the way back to Oklahoma City. But because we would be driving over Raton Pass and all the way to I-40 in Texas through dessert and somewhat deserted highways I felt that you Mr. Sanchez went above and beyond the call of normal service. You correctly filled up the transmission fluid, gave me the safety tips necessary to watch out for, but only AFTER You had driven our vehicle in two episodes for almost 2 hours in an attempt to trick the van to repeat the incident on Saturday. Even though we both felt it was simply that someone had over filled the transmission fluid, and after driving through the Colorado passes and highways as hard as we had the past five days knowing that it most likely heated up and simply pushed out the excess fluid. But still you took it upon yourself to make sure that our vehicle was safe to drive another 500 miles home to Oklahoma City. With that peace of mind we took off midafternoon Monday and arrived safely about 2am Tuesday morning. Since then the van has been driving just fine. Mr. Sanchez, not every dealership has quality staff such as I encountered at Vidmar Motors. You are to be commended, and on behalf of me and my boys we want to THANK YOU and your team for providing extraordinary service and standards to help us get back on the road. When you have to drive an older Honda vehicle it’s good to know the people who service it know what they are doing. Respectfully and gratefully, Chris Moler, Oklahoma City More
Great Dealership! It was my first time purchasing a car from this dealership and it was a great experience! Everyone was super friendly and made me feel welcomed. Speci It was my first time purchasing a car from this dealership and it was a great experience! Everyone was super friendly and made me feel welcomed. Special thanks to Adam Fellows who made the whole experience very easy and was extremely knowledgeable on the complete range of cars available.I am very satisfied with the CR-V I bought and look forward to doing business again with them in the future. More
"Wonderful car buying experience!" The car buying experience at Vidmar Motor Company is a very pleasant experience. The whole crew are friendly and helpful. Tom Navarette, my sales repr The car buying experience at Vidmar Motor Company is a very pleasant experience. The whole crew are friendly and helpful. Tom Navarette, my sales representative was very professional, helpful, and friendly. I would definitely recommend Vidmar Motors to anyone interested in buying a car. More
Excellent service, test drive to signing on dotted line! Have purchased new Honda vehicles from probably 5 dealerships across several states and the service at Vidmar beats them all. Billy Day was friendly, Have purchased new Honda vehicles from probably 5 dealerships across several states and the service at Vidmar beats them all. Billy Day was friendly, knowledgeable, professional and patient. He was great!! More
Easiest and most pleasant car buying experience ever! The crew at Vidmar was top notch and made everything super easy! We will definitely buy here again! Delivery was fast and thorough and the salesperson The crew at Vidmar was top notch and made everything super easy! We will definitely buy here again! Delivery was fast and thorough and the salesperson was friendly and knowledgable! More
Patience and determination to get the deal done. From all my past car buying experience, I have come to hold the experience to be one of misinformation, secrecy, lack of transparency and aggressive t From all my past car buying experience, I have come to hold the experience to be one of misinformation, secrecy, lack of transparency and aggressive tactics. At Vidmar Honda in Pueblo, Colorado, the process was completely different, no pressure and what I feel was honest and forthright information. I recommend that you at least give them an opportunity when looking to buy a car. I think you will be happy with the experience. More
Excellent Service The 2014 Honda Ridgeline we purchased from Vidmar in December 2014 lost a patch of paint off its front bumper. We stopped in and spoke to Bob Sanchez The 2014 Honda Ridgeline we purchased from Vidmar in December 2014 lost a patch of paint off its front bumper. We stopped in and spoke to Bob Sanchez. He concurred that it was a defect in the paint job and arranged for us to leave the vehicle for your outside body shop to fix. Since we live in Lamar and the vehicle would have to be in for work at least 2 days we whined that we would need some type of transportation. Patiently Bob listened and said he would arrange for us to get a vehicle. The plan was to bring the Ridgeline in early Monday, February 1. As you know, dire reports of weather came on the horizon for the time period. On Saturday I was thinking we would have to delay the appointment. My husband called the dealership who got in touch with Bob via his cell phone. Bob managed to get the loaner vehicle available on Saturday (if we could get there by noon). We arrived, he took us to Enterprise for the vehicle and we were off. On Wednesday afternoon the service department called to say the Ridgeline would be ready by 3:30. I arrived at the dealership, dropped off the loaner and got our Ridgeline back in pristine condition with the inside also cleaned. Seldom if ever have we received such excellent service. Bob did a tremendous job for us and we thank you for stellar service and help we have received from Vidmar. We’ve purchased 3 vehicles through you and it seems certain we will be returning. More
It was worth the trip! Friendly, efficient service. Made buying a new car easy! I tried to be short and succinct but I am being told I need 25 words. Friendly, efficient service. Made buying a new car easy! I tried to be short and succinct but I am being told I need 25 words. More
I just wanted to look. We have been talking about purchasing a new car for months and months. I needed a 4 wheel drive. Larry and Derek explained why the Honda all wheel d We have been talking about purchasing a new car for months and months. I needed a 4 wheel drive. Larry and Derek explained why the Honda all wheel drive would do the job. We purchased the Honda CR-V and drove it home where the driveway is 1/2 mile long, mostly up hill and glare ice and snow, Our new Honda walked right up. We're impressed with the performance of this car. Thank you to Larry and Derek. It was a good car buying experience. More
Great Service, great price, easy to work with Phil and Derek made it easy to find the car my wife wanted. They took the time to meet with us several times and in the end we got a good car at a gr Phil and Derek made it easy to find the car my wife wanted. They took the time to meet with us several times and in the end we got a good car at a great price. More