Videon Chrysler Dodge Jeep RAM - Service Center

Quick. Car done and ready when promised. I dropped off my vehicle and they had a shuttle to take me to my house. My vehicle was ready when promised and returned to me in clean condition. Gre I dropped off my vehicle and they had a shuttle to take me to my house. My vehicle was ready when promised and returned to me in clean condition. Great service !! More

Overall excellent service Excellent services, Sales and parts they explain in depth and go over work done. Prices for services are great. Just an excellent group of people work Excellent services, Sales and parts they explain in depth and go over work done. Prices for services are great. Just an excellent group of people working very hard to bring you excellent services. More

Brought my dart in for repair. Courteous knowledgeable and professional staff. Service light had come on in October. By the time I got it to the service center the light had gone of Courteous knowledgeable and professional staff. Service light had come on in October. By the time I got it to the service center the light had gone off. There was still an attempt to diagnose the issue without success. More

Awesome Service at Videon! All of the employees that I have dealt with at Videon are friendly and professional from sales to service and finance! I love Videon and will buy all All of the employees that I have dealt with at Videon are friendly and professional from sales to service and finance! I love Videon and will buy all my future cars there due to the awesome people that work there! VIP treatment every time! More

Service visit Stopped in for a quick oil change. Guys were great, had me in and out in Lee’s than :30. Would recommend Service Dept to everyone! Stopped in for a quick oil change. Guys were great, had me in and out in Lee’s than :30. Would recommend Service Dept to everyone! More

Honest People, quick service Took my jeep in for a oil change on a Saturday morning. Taken in right away. 20 minutes later I was called down to pick up. When I went to pay they in Took my jeep in for a oil change on a Saturday morning. Taken in right away. 20 minutes later I was called down to pick up. When I went to pay they informed me that when I bought the jeep I was entitled to 4 free oil changes, something the dealership I purchased from failed to tell me. Even told me to come back to get the last free one in two months before it expired. Went back for an inspection with 36,000 miles, passed no problem and was not sold any unnecessary items. I was always leary of going to a dealership, but was impressed with Videon. Wil be back, especially for the express oil changes, convenient, fast, and reasonable. More

Great service So thankful to Brian and the service team for getting my car in and taking care of the problem quickly. With our busy life it’s hard to be without a So thankful to Brian and the service team for getting my car in and taking care of the problem quickly. With our busy life it’s hard to be without a car so your efficiency was greatly appreciated! More

Excellent Service On a recent visit to Videon’s service department, one item on the list of requested services was omitted. Everyone makes mistakes now and then, but wh On a recent visit to Videon’s service department, one item on the list of requested services was omitted. Everyone makes mistakes now and then, but what distinguishes the stars is how they respond. When I brought this to the attention of John Taylor, the service manager, he immediately let me know that he would do whatever was necessary to make it right – and this was on a Sunday morning! Early Monday morning he called me to arrange to have the service done at my convenience. His obvious concern and dedication to providing an outstanding customer experience is reflected by all the staff at Videon’s service department. Well done! and Thank You. More

Simple issues, multiple visits Have had a couple of very common issues with our Town and Country where parts have had to be ordered which should either be in stock or available same Have had a couple of very common issues with our Town and Country where parts have had to be ordered which should either be in stock or available same day. Very inconvenient and frustrating to work with.. More

BODY SHOP IS AWESOME!! I had my first accident ever and had no idea of the process of getting my car repaired. I decided to call Videon's and see what I had to do. This wa I had my first accident ever and had no idea of the process of getting my car repaired. I decided to call Videon's and see what I had to do. This was the best decision I could have made. Jen answered the phone and from that point on she handled everything and explained the entire process to me. I felt comfortable in calling her and asking questions, and she really made me feel like everything was going to be ok. She stayed in contact with me throughout the process, kept me updated and she arranged my rental. Rick was also so very nice and was a pleasure to deal with. After talking to my friends and family, they said in their experience the customer service in most body shops is not this good. Now, after hearing my experience, they all say they will be going to Videon's for their Body Shop work! I'm telling everyone I know about Jen and Rick in the Body Shop at Videon's!!! More