Videon Chrysler Dodge Jeep RAM

Auto body shop During the last snow I had a minor accident in our one year old can we bought at Videon! Because of the excellent sales experience I drove an hour and During the last snow I had a minor accident in our one year old can we bought at Videon! Because of the excellent sales experience I drove an hour and half back to Videon knowing I could trust not just the work but the people. Again I was not disappointed! They made it so simple and incredibly fast! The car looks brand new. I will never go anywhere else!!! More

Best Price New Car John Martin was my sales associate and he was very helpful and attentive...very easy to communicate with and at the same time was there to provide inf John Martin was my sales associate and he was very helpful and attentive...very easy to communicate with and at the same time was there to provide information w/o any pressure. If I were to purchase another vehicle here I would go back to John. Matt Bonhage was the sales manager that helped work out the best price that I found on a new Grand Cherokee in the Chester County area. Again, very easy to talk with and very accommodating. I would recommend this dealership to anyone! More

Repeat customer! Last year we came to Videon upon a recommendation from a friend. My wife and I ended up with a 2014 dodge caravan! So when it came time to replacing m Last year we came to Videon upon a recommendation from a friend. My wife and I ended up with a 2014 dodge caravan! So when it came time to replacing my vehicle there was no doubt about traveling from Lancaster to come back and see Phil Snyder and Videon. With a tight budget and high expectations we left with a brand new 2015 Dodge Journey! Phil and the entire sales team did everything they could and not only met our expectations but exceeded them once again. We left with a great vehicle and a great deal! The entire Videon family from the sales team, to service, to auto body are honest and fair. Thank you again for a great buying experience. More

Five Star Service Dept I travel an hour from Delaware to get to Videon for the five star service dept, it is second to none. I have owned a Ford, a Mercedes, a Dodge, a Chev I travel an hour from Delaware to get to Videon for the five star service dept, it is second to none. I have owned a Ford, a Mercedes, a Dodge, a Chevy, a Honda and never have I encountered the mechanical expertise that I have at Videon. I don’t know how and where their technicians train, but they can diagnose and fix anything. I went to five different dealerships to fix a brake problem, this went on for one solid year to no avail. My first time at Videon, three years ago, the tech diagnosed and fixed the problem in an hour. Bob Sundo, the service advisor I deal with, creates an experience, by far the most professional, honest and direct, drama free communication I have ever experienced at any car dealership. He keeps me coming back now for three years. The turn around time in the service department is fast and appreciated for busy professionals like myself. In fact we have two SUVs, one Chrysler, one Chevy. Anyone can sell you a car, but not everyone has the expertise to service it. We will be trading in our chevy this year for a dodge. Janine, the front receptionist is warm, kind, and the best customer service agent I have ever encountered anywhere. More

Wonderful My wife and I walked in to Videon Jeep with an idea of what we wanted to buy. Phil Snyder was amazing and got us exactly what we wanted and even more My wife and I walked in to Videon Jeep with an idea of what we wanted to buy. Phil Snyder was amazing and got us exactly what we wanted and even more for a cheaper cost than other dealers offered. Jim Ballezzi and Phil were very familiar with Jeeps and knew exactly how to get what my wife and I wanted. I could not have been more pleased with the service we received that day. We walked in hoping to get a car and left thrilled with our newest purchase. More

Excellent Service! It was a pleasure working with Matt Bonhage and Jim Balezzi while purchasing my first Jeep. The entire staff at Videon were both professional and know It was a pleasure working with Matt Bonhage and Jim Balezzi while purchasing my first Jeep. The entire staff at Videon were both professional and knowledgeable. Overall I was very pleased with my experience, and I would recommend Videon to anyone who is looking to buy a new car. More

Knowledgeable and Friendly Staff I went to Videon a few months ago after a recommendation from a friend. I had shopped around at a few different places, but I didn't really feel comfo I went to Videon a few months ago after a recommendation from a friend. I had shopped around at a few different places, but I didn't really feel comfortable with any of my options. My salesperson was very sympathetic to my current condition and laid out all of the options available to me. I never felt rushed or like I was being taken advantage of. I also enjoyed the general atmosphere of the dealership. Everyone was very friendly. The 2 or 3 people I worked with were very helpful. I recommend Videon to anyone who is car shopping. More

Best in Tr-State , Hands Down ! Where do I start ? Walking into Videon you can tell that it is not your regular dealership, you feel like it is home when you walk in. They have a bea Where do I start ? Walking into Videon you can tell that it is not your regular dealership, you feel like it is home when you walk in. They have a beautiful huge showroom and one of the nicest receptionists in the business. I bought my first Jeep from there last December and have since came back and bought another one, this time a Cherokee ! I have dealt with Dave Beatty on both of my purchases. He is one of the most honest and upfront salesman I have ever met and I have purchased over 20 vehicles being that I am in my mid 50's. I have referred many people to Dave and he treats them all like they are the same person. Service is great as well ! Videon will continue to get my business for all of my needs. Go buy a car from Videon and see my guy :) you will not be dissapointed ! More

by far best dealership in the area Although I haven't purchased a vehicle here yet, I have referred more than 10 people here to purchase a vehicle or 2. I deal with Videon on a differen Although I haven't purchased a vehicle here yet, I have referred more than 10 people here to purchase a vehicle or 2. I deal with Videon on a different level. The company I work for does all the aftermarket work for them, remote starters window tint, back up cameras etc. and outfitting all the police cars they sell. Our experience with them since day 1 has been spectacular. We will continue to refer people to them, they are simply the best! More