Videon Chrysler Dodge Jeep RAM

Gideon and Billy O'Neill made for a great experience We hoped around and Videon provided the no nonsense best price without all the ridiculous haggling we experienced at other dealerships. Our sales per We hoped around and Videon provided the no nonsense best price without all the ridiculous haggling we experienced at other dealerships. Our sales person, Billy O'Neill was very young but very very knowledgable, exuberant and professional. We got a great deal on a new grand cherokee with all the features we wanted. The car was "built for us" and Billy kept us updated on progress thru the delivery of the vehicle. When we picked up the car Billy did a super job testing all the features with us until we were comfortable on operating them. More

Nick DiGiuseppe & Videon Jeep, fantastic personal experience My fiancé and I just bought a Jeep Grand Cherokee from Nick at Videon. Nick was fantastic to work with! I am a very picky customer that knew exactly My fiancé and I just bought a Jeep Grand Cherokee from Nick at Videon. Nick was fantastic to work with! I am a very picky customer that knew exactly what I wanted, and Nick was able to work with us to find me a gorgeous Grand Cherokee that was the right color, the right options, the right year, AND fit into our budget! He was not pushy, overbearing, nor did he ignore me, to speak only with my fiancé, an issue we commonly faced at other dealerships, which really irritates me. Nick has spent the time to ensure we could get an amazing Jeep for our tight budget. He didn't treat us any differently because of our tighter budget, he spent the time, and worked with us to make sure the Grand Cherokee we wanted would fit our budget. He didn't try to push us to a vehicle that wasn't what we wanted just to close the sale either. He is funny, easy to work with, upfront, personable, and made us feel comfortable, that he was not just working to sell a Jeep, but working to get us the best vehicle. He did suggest others, but when we turned them down, he was ok with that. After having gone to several other Jeep dealerships in the area, we really saw the positive difference among Videon, Miller, Barbera, Spirit, and Beans. Videon was the best experience, not high pressure, not being ignored because you're female, and a really personable, enjoyable experience with a competent, dedicated, entertaining sales rep! I honestly would recommend Nick and Videon to everyone. Also what was really nice was Steve Videon himself came over to say thank you to us, and spent some time talking to us. It was a great personal touch! That's really how it felt at Videon, they had a great selection, and it is a larger dealership, but still has the feel of a small personal dealership where you matter as the customer. Not like only the money you're spending is important, but your important as a customer!! More

Leasing a new vehicle I worked with John Martin and he by far exceeded all my expectations. He was professional, courteous, and extremely helpful. I would highly recommend I worked with John Martin and he by far exceeded all my expectations. He was professional, courteous, and extremely helpful. I would highly recommend John to anyone looking for a new car. More

Great experience, quick pricing and customer satisfaction! I went for a test driving on a Friday afternoon and walked out with everything I wanted. I had a list of "wants" in my new car and for pricing, as wel I went for a test driving on a Friday afternoon and walked out with everything I wanted. I had a list of "wants" in my new car and for pricing, as well as an asking price for my trade and left a very happy customer. Paul greeted me immediately, but was professional without pressure. His manager Matt assisted with the pricing in a very efficient manner and I my trade was also appraised very quickly. The only lengthy portion of the experience was the financial paperwork, but I feel that can not be avoided. Allison was very organized and I helped us get through that part as quick and thoroughly as she could. Steve Videon happened to be on site and thanked us for our purchase, which was a nice surprise and touch. Our initial plan was to shop around at several dealerships, but it was not necessary...I could not turn down the deal I was offered. I am a satisfied customer and plan to recommend this dealership to my friends and family in the future. I love my NEW JEEP! More

4th jeep we have bought at dealership Excellent salesperson and finance person. Quick with pricing. Didn't make me waiting around. We have bought and serviced other car at Videon. It has Excellent salesperson and finance person. Quick with pricing. Didn't make me waiting around. We have bought and serviced other car at Videon. It has always been a pleasant experience whether buying or bringing a car in for service. More

Excellent Service and Quick Everyone was extremely helpful. I did not feel like the salesman or anyone else was trying to haggle me or lie. I felt the price was fair and we are Everyone was extremely helpful. I did not feel like the salesman or anyone else was trying to haggle me or lie. I felt the price was fair and we are very happy with our purchase. I would recommend this dealer. We also did the paperwork quickly and nothing changed when we got into the financing office either. More

Very Good Experience After having visited another Jeep dealer earlier that morning and with not much satisfaction, we didn't know what to expect at Videon. We were greete After having visited another Jeep dealer earlier that morning and with not much satisfaction, we didn't know what to expect at Videon. We were greeted in the lot and welcomed by Phil Snyder. We felt comfortable from the get go and felt no pressure. It turned out to be a very good visit with us buying a new 2015 Cherokee Trailhawk. Tim handled all the financing and warranty details quickly and professionally. We were personally thanked by Mr. Videon on the purchase of the Jeep and I must say that everyone we dealt with at the dealership was very curteous. We would highly recommend Frank Videon Chrysler Dodge Jeep to anyone looking to purchase a car or truck. More

Billy Found my Dream Car! I had a great experience with Videon and Billy O'Neill is the best! It took me a long time to find exactly what I wanted. When other dealers gave up o I had a great experience with Videon and Billy O'Neill is the best! It took me a long time to find exactly what I wanted. When other dealers gave up on me or never followed up, Billy was there checking in and continuously searching for the impossible. He was never pushy and was very patient with my inconsistent search (I took 6 months to buy!) He found me my dream jeep and for that I am forever grateful and loyal to him and the team at Videon. I highly recommend Billy and Videon! More

Recall The service guys here are great! We dropped off a Jeep for a recall on Thursday night, and it was finished by 2:30 the following day. Big shout out to The service guys here are great! We dropped off a Jeep for a recall on Thursday night, and it was finished by 2:30 the following day. Big shout out to Bob Sundo, the service Tech for taking care of us so quickly. -West Chester AutoHaus More

Excellent experience! We first became customers back in 2000 when we bought a Dodge Durango which lasted us 14 years. We were back in 2012 to lease a Jeep Cherokee and we d We first became customers back in 2000 when we bought a Dodge Durango which lasted us 14 years. We were back in 2012 to lease a Jeep Cherokee and we dealt with Dave Beatty who was extremely professional and we never felt any pressure. We were back last week to swap our lease for a new 2015 Jeep. Both Dave and Allison in finance were great and got us in the new car that very day. We have also dealt with the Auto body department when we were rear- ended and they took care of our repairs extremely fast. They are a great dealership with a fantastic product!!! More