Videon Chrysler Dodge Jeep RAM

This was the best car buying experience I have ever had If anyone is in the market for amazing customer service, attention to detail, warm and caring sales people, honesty, and just an over all amazing car If anyone is in the market for amazing customer service, attention to detail, warm and caring sales people, honesty, and just an over all amazing car buying experience then I would highly recommend Nick Diguiseppe and the team at Videon. You won't be disappointed. They took such good care of me and gave me an amazing deal on an amazing car. I could not be happier. I could have purchased the same car at a different dealership but with such a great team and a wonderful experience, I wouldn't go anywhere else! More

Great Place To Buy/Lease A Jeep! I stopped in Videon Jeep Newtown Square, PA about a week ago for a new Jeep, there service was outstanding, I was in and out faster then any other dea I stopped in Videon Jeep Newtown Square, PA about a week ago for a new Jeep, there service was outstanding, I was in and out faster then any other dealership Ive ever been to in the past. Sales Manager Anthony McGeehan was very helpful in finding me the Jeep I was looking for with none of that sales pressure you get when visiting most dealerships. I got the Jeep with the features I was looking for and for a great price. The sales team was very upfront about everything, answered all my questions and made it easy and fast. I would definitely recommend this dealership to anyone in the market for Chrysler Dodge Jeep vehicles! More

Incredible Experience! Mat and the service team at Videon took great care of me when I had issues with my Chrysler Town & County minivan. As it turns out, I needed a new tra Mat and the service team at Videon took great care of me when I had issues with my Chrysler Town & County minivan. As it turns out, I needed a new transmission for my van but Mat and the rest of the service staff couldn't have more accommodating and helpful. In addition to the great work, Mat would call and give me frequent updates completely exceeded my expectations in terms of time. They turned an inconvenient situation into a great resolution! Thank you again team Videon. More

Best overall Dealership experience I have bought a lot of cars/trucks in my time, and I used to sell cars for a few years in one of my previous lives so I know the deal... Videon is I have bought a lot of cars/trucks in my time, and I used to sell cars for a few years in one of my previous lives so I know the deal... Videon is by far the very best overall dealership I have done business with, which is why I have bought 4 from them in the last few years ( My last purchase a 2015 RAM last week ). My sales person Phil Snyder was excellent. He is very knowledgable about the products he sells, and goes above and beyond the call of duty to help. I could tell he genuinely cares, and wasn't just going through the motions. Jim Ballezzi was instrumental in getting my deal done, could not have done it without him. Thanks Jim!!! Allsison in the finance department was great going over my lease. Steve Videon - the owner is routinely on the showroom floor and thanked me personally for my business. THE OWNER, where does that happen, ahhh, no where but there. Talk about customer service, nice touch Steve, THANK YOU!!! More

Customer for Life Some companies still know what it means to deliver superior customer service. Videon Jeep is one of those companies. I purchased a certified pre-own Some companies still know what it means to deliver superior customer service. Videon Jeep is one of those companies. I purchased a certified pre-owned 2014 Jeep Grand Cherokee Limited 6 weeks ago. I had a great experience purchasing the car from Nick – they took great care of me and really made me feel valued as a customer at the date of purchase. They delivered that same great service again when my “new” car broke down in Asheville, NC two weeks ago. My Jeep started to overheat coming through the mountains late on a Saturday night. After getting it to a local service center first thing on Sunday morning I came to find out that I had a cracked radiator. Obviously, that news was not received very well and I was nothing short of furious! The local Jeep Dealership was not open, neither was Videon, but Videon did have a text service on their website. My girlfriend shot off a text message, we explained that it was an emergency and needed a phone call immediately. We received a phone call from one of their managers, Jim, on a Sunday afternoon as he was grocery shopping with his wife! He took some time with us and let us know that he would have someone reach out first thing Monday morning. My girlfriend and I had to get home by Monday and could not stay in NC until the car was fixed. We took a huge gamble and rented a car, drove home, and decided to go talk to Videon directly on Monday morning. We sat with the owner, Steve Videon, and again, he could not have been more helpful. Steve told me to get him all of the receipts from our trip and he would get them taken care of for us and he would send someone down to drive my car back for me. He delivered that resolution before I ever had to ask for it. Steve and the rest of the Videon team understood how stressful our weekend had been and made sure to do their best to remove the stress from the rest of the process. I was given a rental for the week, reimbursed for my expenses, and again – felt like a priority to Videon. I can say with a smile on my face that the team at Videon not only gained a customer for life, but they also gained a very vocal advocate that will send as many people to them as possible. Thank you for making an extremely stressful experience as close to stress free as possible! More

Bought my first car! I want to give a BIG thank you to Nick Diguiseppe and the team at Videon. I bought my first car there and I got everything I expected! I bought a 2013 I want to give a BIG thank you to Nick Diguiseppe and the team at Videon. I bought my first car there and I got everything I expected! I bought a 2013 Dodge Challenger and it is everything that Nick said it would be. Nick and the team helped me through everything and everyone was very patient and easy going. I would recommend anyone looking to buy a car to Videon! More

Quick and Painless It was time to replace the family minivan and after plenty of research, we decided on the Chrysler Town and Country. I had visited a nearby "mega-dea It was time to replace the family minivan and after plenty of research, we decided on the Chrysler Town and Country. I had visited a nearby "mega-dealership" and did not get the attention I deserved. When searching online through truecar.com, I was contacted by Jim Ballezzi with a great price on the color and options we wanted via email. I stopped into the dealership later that day and was put in contact with Steve Pealer in Sales who walked me through the Town and Country's many features. We worked out and agreed on a trade-in price for our current van, finished the paperwork and I left a few hours after arriving in a brand new vehicle! Videon made the car buying experience much more positive - not to mention quick and painless! More

Couldn't be happier I was looking for a 2015 Durango Limited and was referred to Kevin Roman by friends. Thought I had settled on a vehicle on the lot until I talked to I was looking for a 2015 Durango Limited and was referred to Kevin Roman by friends. Thought I had settled on a vehicle on the lot until I talked to the Mrs. Talked to Kevin but he wasn't able to find anything that matched our criteria so we placed an order. Kevin made the process as painless as possible and Videon's pricing made for a 'haggle-free' experience. Couldn't be happier with the purchase! Thanks Kevin! More

Brought my 1st Jeep! I had already researched and new exactly the car I wanted. I decided to go to Videon after having an unpleasant experience at another Jeep dealership I had already researched and new exactly the car I wanted. I decided to go to Videon after having an unpleasant experience at another Jeep dealership. When I called to find out if the vehicle I wanted was still available, I was connected to Steve. Steve was courtesy and professional and was able to answer my question right away. I scheduled a test drive and when I arrived the car was ready to go. I scheduled to come back to make my purchase two days later and everything was ready as promised. My husband and I felt that Steve was very upfront and straightforward. He did not play the "car salesman game" of trying to get me to buy what he wanted to sell. There were no gimmicks or frequent trips to the manger! This was the most pleasant car buying experience that we've had! I would recommend Videon and Steve to anyone. More

Positive experience. Purchased a used SRT Challenger after searching for weeks for the right car. Staff was honest and helpful. Car was exactly as described and the deal w Purchased a used SRT Challenger after searching for weeks for the right car. Staff was honest and helpful. Car was exactly as described and the deal was fair. No complaints or issues at all. More