Videon Chrysler Dodge Jeep RAM

Car purchase Our experience at Videon was first class all the way. Jim Mullen handled the transaction expertly from start to finish. He was dealing with multiple Our experience at Videon was first class all the way. Jim Mullen handled the transaction expertly from start to finish. He was dealing with multiple customers at once and made us feel well taken care of. More

Amazing Nick was originally my Point of Contact, he did the best he possibly could for me and we both decided that Leasing was the way to go. He introduced me Nick was originally my Point of Contact, he did the best he possibly could for me and we both decided that Leasing was the way to go. He introduced me to Jim. Jim was an amazing Salesman. He made everything very easy for me and the process took almost no time at all. I walked into the dealership on Memorial Day and was told that everything was already ready to go and the paper work was ready for me. I would definitely recommend this dealership to anyone I know! More

It's Only 40k Very professional dealership; friendly, courteous and decent atmosphere. However, my fianceé and I felt pressured throughout the sale. We knew we wa Very professional dealership; friendly, courteous and decent atmosphere. However, my fianceé and I felt pressured throughout the sale. We knew we wanted a Jeep and the selection at Videon was great. Our sales rep promised to call us and keep us updated, however, throughout the process, I was always reaching out to him. When we finally arranged a meeting time, it was as if we were on his clock and needed to make prompt decisions with no real appreciation for our time or money. The first offer was an insult but he came back with a great deal the second time around so that was pleasing. Again however, we were thrown into the finance office and were pressured to commit to a $2,500 warranty offer, take it or leave it, with no time to review the offer and nothing was mentioned about the service prior to entering into the final sale. When we chose to neglect the service, we were justified in our choice with slamming of keys on the keyboard and a prompt signature and exit. Finally, we got our Jeep which was an amazing vehicle, but when we returned home, I checked the oil and found that it was very low. So, we were assured that it was ready to go but checking the dip stick and filling it with oil seems to be a pretty minor procedure to ensure transfer of a new vehicle. Overall, I suppose I'm nitpicking but it would have been a perfect experience if we felt valued and that our contribution to the dealership was recognized. Again, compared to other Jeep Dealerships, this was probably one of the better establishments but buying a car for us is something we do only a few times in our lives. We had high expectations so we were a little disappointed with the whole process. More

Two cool "Sixty-somethings" with our first Jeep!! We couldn't be happier with the treatment we received at Videon. Phil Snyder, our Salesperson, was just the best!! Friendly, knowledgeable, courteou We couldn't be happier with the treatment we received at Videon. Phil Snyder, our Salesperson, was just the best!! Friendly, knowledgeable, courteous, and very patient, answering all of our questions throughout the process. We felt no pressure from him at all, rather a sincere desire to make sure that he put us in the right vehicle for our needs. He went out of his way to make sure that we were completely satisfied with our purchase, and we would highly recommend Phil to anyone looking to buy or lease a new car. Thanks Phil!!! More

Great People! Kevin is the person you want to go see. He was super helpful and made sure you were comfortable with everything before you walked out of the dealersh Kevin is the person you want to go see. He was super helpful and made sure you were comfortable with everything before you walked out of the dealership. He also is very knowledgeable about the cars at the dealership More

LOVE my Jeep Grand Cherokee Kevin and Bill did not give up on me. I was determined to get my Jeep and they helped me do that. They were both awesome and I would definitely go bac Kevin and Bill did not give up on me. I was determined to get my Jeep and they helped me do that. They were both awesome and I would definitely go back to buy another car from both of them!!! Thank you!! More

Purchased a new Dodge Grand Caravan I had an excellent experience when I went to purchase my New Dodge Grand Caravan. Jim Mullen with very friendly, professional and thorough. I would mo I had an excellent experience when I went to purchase my New Dodge Grand Caravan. Jim Mullen with very friendly, professional and thorough. I would most definitely recommend this dealership and do business with them in the future. More

Pleasant Experience !!! I purchased a 2016 Jeep Renegade Sport and had the opportunity of working with both Kim Ayala-Robinson & Kevin Roman and I just would like to thank th I purchased a 2016 Jeep Renegade Sport and had the opportunity of working with both Kim Ayala-Robinson & Kevin Roman and I just would like to thank the both of them as well as Bill (Sales Manager) for there transparency and professionalism while assisting me with my purchase. As I stated they made this a pleasant experience and I've already recommended you guys to several friends & co-workers that will be looking to buy a car very soon !!! Again thank you guys for the Pleasant Experience !!! More

Another Great Experience! Just purchased our 3rd vehicle from Videon. Kevin, as always, was a pleasure to deal with. No pressure, very knowledgeable, and manages to put you in Just purchased our 3rd vehicle from Videon. Kevin, as always, was a pleasure to deal with. No pressure, very knowledgeable, and manages to put you in the vehicle you want for the payment you want!! More