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Videon Chrysler Dodge Jeep RAM
Newtown Square, PA
857 Reviews
Videon Chrysler Dodge Jeep Ram has been serving the Delaware Valley for almost six decades. The proud tradition of putting our customers ahead of everything else started with Frank Videon, Sr., and he's passed the torch to his son, Steve Videon, so that he may continue setting the gold standard for how customers should be treated like family.
We certainly make it tough for the competition to stack up against us, but we're not here to be the same old dealership with the same tired lines. We're blazing our own path to build the future of car shopping, service, and an experience second to none.
Come on down and put us to the test. These folks did , and they couldn't be happier with the decision to visit Videon Chrysler Jeep Dodge Ram for all of their automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 857 reviews
June 11, 2016
Great sales staff very easy to work with The sales staff are great made buying my new truck very easy. From the minute you walk in the door every thing was easy and pain less. The sales staff are great made buying my new truck very easy. From the minute you walk in the door every thing was easy and pain less. More
by Jcurtis2932
June 08, 2016
Great Expereience Super new car buying experience. Everything went as I had hoped. Kevin and Melissa were easy to work with. It was a completely stress free experience. Super new car buying experience. Everything went as I had hoped. Kevin and Melissa were easy to work with. It was a completely stress free experience. More
by ROBERT T HASTINGS
June 08, 2016
Deceptive Sales Practice. Was in contact with Kevin Roman for almost 1 year regarding a purchase a vehicle from the dealership. After going to three different Dodge Dealerships Was in contact with Kevin Roman for almost 1 year regarding a purchase a vehicle from the dealership. After going to three different Dodge Dealerships. I saw This noted on the website.And already approved for financing though FIAT Chrysler Automotive. On Saturday June 06,2016. I met Kevin Roman to talk about making a deal on a 2015 Dodge Durango Citadel leftover to find out that the Vehicle is noted NEW. It is not. It is a Demo Vehicle. They still have it listed on the website as a New Car. It is the GM SUV that he takes home with him. How can you sell a vehicle noted NEW? Deceptive Sales Tactics. Would not even call back to respond. Sent an email stating that we could not do business. I hate to see what you do to other customers. Look under New Inventory. 2015 Dodge Durango Citadel SUV Watch Video Save This Car! Get Price Alerts 2015 Dodge Durango Citadel SUV MSRP$47,480 Dealer Discount and Rebates$8,352 Videon Price$39,128 Videon's Internet Price Engine:3.6L V-6 cylTransmission:8 speed automaticExterior Color:Brilliant Black Crystal PearlcoatInterior Color:Tan/Black Stock #:F8116Model Code:WDEP75 VIN:1C4RDJEG8FC715543 Technology Group, 2nd Row Fold/Tumble Captain Chairs More
by bakoola
Employees Worked With
June 06, 2016
stress free I bought a brand new jeep wrangler unlimited through truecar.com and many dealers contacted me. A bunch of dealers contacted me and just wanted me to I bought a brand new jeep wrangler unlimited through truecar.com and many dealers contacted me. A bunch of dealers contacted me and just wanted me to come in immediately and wouldn't give me any info on price and options just wanted to hound me, then I spoke with Kimberly at videon and she gave me a great price and all the info I was looking for and told me to call back when I was ready, didn't hound or pressure me at all. I arrived at videon Kimberly was waiting at the door with my price printed on paper,introduced me to Kevin and he showed us the vehicles they had on the lot and ended up helping us factory order one. This process usually takes 4 to 6 weeks, we drove home in 3 weeks very happy. Our salesman accommodated our busy schedule and meet us even on a day when he was busy with other customers. I will never buy a new car any other way than through true car and videon completely stress free and no haggling necessary. We got a great price and actually afford more features because of this. I highly recommend contacting Kimberly and Kevin R to anyone in the market for a new jeep thank you awesome More
by jeep16
June 06, 2016
Car purchase Our experience at Videon was first class all the way. Jim Mullen handled the transaction expertly from start to finish. He was dealing with multiple Our experience at Videon was first class all the way. Jim Mullen handled the transaction expertly from start to finish. He was dealing with multiple customers at once and made us feel well taken care of. More
by Mark
June 04, 2016
Amazing Nick was originally my Point of Contact, he did the best he possibly could for me and we both decided that Leasing was the way to go. He introduced me Nick was originally my Point of Contact, he did the best he possibly could for me and we both decided that Leasing was the way to go. He introduced me to Jim. Jim was an amazing Salesman. He made everything very easy for me and the process took almost no time at all. I walked into the dealership on Memorial Day and was told that everything was already ready to go and the paper work was ready for me. I would definitely recommend this dealership to anyone I know! More
by Craer
May 31, 2016
First time Jeep owner I have to commend both Kevin Roman & Stu MacGuinness on their willingness to negotiate with me to make a deal. They made the process easy for me & mad I have to commend both Kevin Roman & Stu MacGuinness on their willingness to negotiate with me to make a deal. They made the process easy for me & made sure I got what I was asking for. I call that above & beyond in terms of customer service and closing a deal, which is quite admirable. The jeep I found is great and everything seems to be in perfect condition. Even though it's quite a haul from Philadelphia, I'm planning to come back to Videon for service and work done on the Jeep. They've won me over. Thanks again for working with me and hope to see you the next time I'm there. ~AG More
by Gursk
May 29, 2016
It's Only 40k Very professional dealership; friendly, courteous and decent atmosphere. However, my fianceé and I felt pressured throughout the sale. We knew we wa Very professional dealership; friendly, courteous and decent atmosphere. However, my fianceé and I felt pressured throughout the sale. We knew we wanted a Jeep and the selection at Videon was great. Our sales rep promised to call us and keep us updated, however, throughout the process, I was always reaching out to him. When we finally arranged a meeting time, it was as if we were on his clock and needed to make prompt decisions with no real appreciation for our time or money. The first offer was an insult but he came back with a great deal the second time around so that was pleasing. Again however, we were thrown into the finance office and were pressured to commit to a $2,500 warranty offer, take it or leave it, with no time to review the offer and nothing was mentioned about the service prior to entering into the final sale. When we chose to neglect the service, we were justified in our choice with slamming of keys on the keyboard and a prompt signature and exit. Finally, we got our Jeep which was an amazing vehicle, but when we returned home, I checked the oil and found that it was very low. So, we were assured that it was ready to go but checking the dip stick and filling it with oil seems to be a pretty minor procedure to ensure transfer of a new vehicle. Overall, I suppose I'm nitpicking but it would have been a perfect experience if we felt valued and that our contribution to the dealership was recognized. Again, compared to other Jeep Dealerships, this was probably one of the better establishments but buying a car for us is something we do only a few times in our lives. We had high expectations so we were a little disappointed with the whole process. More
by jayman11
May 27, 2016
Two cool "Sixty-somethings" with our first Jeep!! We couldn't be happier with the treatment we received at Videon. Phil Snyder, our Salesperson, was just the best!! Friendly, knowledgeable, courteou We couldn't be happier with the treatment we received at Videon. Phil Snyder, our Salesperson, was just the best!! Friendly, knowledgeable, courteous, and very patient, answering all of our questions throughout the process. We felt no pressure from him at all, rather a sincere desire to make sure that he put us in the right vehicle for our needs. He went out of his way to make sure that we were completely satisfied with our purchase, and we would highly recommend Phil to anyone looking to buy or lease a new car. Thanks Phil!!! More
by Cool Sixty-somethings
Employees Worked With
May 27, 2016
Great People! Kevin is the person you want to go see. He was super helpful and made sure you were comfortable with everything before you walked out of the dealersh Kevin is the person you want to go see. He was super helpful and made sure you were comfortable with everything before you walked out of the dealership. He also is very knowledgeable about the cars at the dealership More
by kevink
Employees Worked With
