Videon Chrysler Dodge Jeep RAM

It was the vehicle that attracted me, but ...but it was Steve Pealer who sold me. With a lease about to expire on another vehicle, I had been admiring 2018 Jeep Cherokees I was seeing on the ...but it was Steve Pealer who sold me. With a lease about to expire on another vehicle, I had been admiring 2018 Jeep Cherokees I was seeing on the road. I visited two other dealerships but was turned off by what I encountered before I ever had a chance to take a test drive. Thats how I ended up at Videon with the best automobile sales person I have ever dealt with. On the test route Steve confidently described and demonstrated the various features, “selling” the car. Having previously had three Jeep Grand Cherokees before moving to a BMW and a Lexus, I was impressed by everything I saw and heard about the Cherokee. Since he knew I was in no rush to get a car, Steve let me know that 2019s would be coming out... and updated me regularly on their delivery status, pricing and options, without ever pressuring me to make a purchase. But I was sold on Videon long before I ever picked up my new 2019 Cherokee Limited that has many of the same features of the “luxury SUVs” I’ve been driving. Thanks, Steve Pealer. More

First New Car I visited this dealership with the wish of leasing a new 2018 Dodge Charger RT, and thanks to Kevin Roman, that wish came true. Mr. Roman was able to I visited this dealership with the wish of leasing a new 2018 Dodge Charger RT, and thanks to Kevin Roman, that wish came true. Mr. Roman was able to find me the exact car I wanted and provided me with a fair trade in value and affordable monthly payment without any hassle at all. I highly recommend this dealership and to see Kevin Roman when you go! More

Got exactly what I was looking for 2nd time purchasing a car here at videon and won’t go anywhere else. I’ve dealt with Phillip both times and he’s an ace at what he does. They make sur 2nd time purchasing a car here at videon and won’t go anywhere else. I’ve dealt with Phillip both times and he’s an ace at what he does. They make sure they try there best to get you in the car you want at the payment your looking for. 2 thumbs up!!!!! More

Excellent I had an overall great experience and customer service leasing a Jeep Wrangler. Quick and easy shopping and processing. I would highly recommend Video I had an overall great experience and customer service leasing a Jeep Wrangler. Quick and easy shopping and processing. I would highly recommend Videon Dealership to future customers! More

Recent Purchase This is the third Chrysler I have purchased from this dealership. I contacted this dealership regarding purchasing a particular vehicle and found out This is the third Chrysler I have purchased from this dealership. I contacted this dealership regarding purchasing a particular vehicle and found out it was sold a couple of days prior. Phil worked with me to locate another vehicle that included the same packages as the vehicle I was interested in. I am very satisfied with this dealership. My prior 2 vehicles were sold to me by Joe Biddle. My last vehicle that I purchased from this dealership was a 2008 Chrysler Town and Country. I was able to put 240,000 miles on it before it was totaled. I have been very happy with Chrysler as a whole. More

fair prices but no customer appreciation I went to this place several times to buy a new car. each time- same story: they provide a fair price up front but when you try to negotiate, they jus I went to this place several times to buy a new car. each time- same story: they provide a fair price up front but when you try to negotiate, they just show you to the door. the sales manager has the personality skills of a rock. each time, I bought from another dealer. More

Awesome Experience All 3 Times Videon is top notch when it comes to customer service and satisfaction from sales to service and everything in between. My fiance and I have leased t Videon is top notch when it comes to customer service and satisfaction from sales to service and everything in between. My fiance and I have leased three vehicles (2014 Cherokee, 2015 Grand Cherokee, and 2017 Journey) from Videon in the past three years. Every experience has been better and better. We leased our first two vehicles from Paul Hackett who is no longer there, and back in April of 2017 we leased a fully loaded Dodge Journey GT from Jim Mullen. Jim worked with us to understand what our needs and wants were and what our budget was. We had been looking at another dealership at the Journey that we ultimately ended up getting. That dealership was not willing to negotiate price on a lease at all. We went to Videon and they had a similar vehicle in stock, but it did not quite match what we were looking for. Jim was able to secure the Journey GT from the other dealership and beat their price by thousands of dollars. We were still on the fence about the car, and Jim went above and beyond. Without restructuring our deal, Jim offered to pay off the lease payments on our 2014 Cherokee and even allowed us to keep the vehicle for the remainder of the lease so that we would not exceed the mileage on our other car. I'm currently shopping for a pre-owned vehicle to replace my 2015 Grand Cherokee and I wish that Jim was able to sell pre-owned. From the service department, I can say enough good things about Brian Iovino. I had some ongoing issues with my Grand Cherokee and I had been going to another dealership for months and they were not able to solve my problems, and actually created more issues with my car. After getting completely fed up, I decided to make the extra drive to Videon for service and Brian took my case and ran with it. He understood my frustration with the ongoing problem and he even worked with Chrysler's warranty program to get me into a loaner vehicle whenever I needed to come in for the same issue. With Brian and the entire team's expertise, I only needed to get a loaner vehicle twice before the problem was resolved for good. I have had no issues since. More

The made buying a car a painless experience! I was in search of a very high demand car and came upon Kevin Roman at Videon Chrysler Dodge Jeep RAM and the whole experience was outstanding. I was in search of a very high demand car and came upon Kevin Roman at Videon Chrysler Dodge Jeep RAM and the whole experience was outstanding. More

Worth a Drive Great experience. Drove 70 miles and got a fair deal done quickly. Everything was on point. Started with Jim Ballezi online and sealed the deal with Great experience. Drove 70 miles and got a fair deal done quickly. Everything was on point. Started with Jim Ballezi online and sealed the deal with Jim Mullen. Both were true professionals. Highly recommend. More

Staff was absolutely the best! Our experience from the start was open and honest from Jim online, call back from Kimberly to Steve. One of the best salesman we have ever met. Steve Our experience from the start was open and honest from Jim online, call back from Kimberly to Steve. One of the best salesman we have ever met. Steve was very friendly and fun to hang out with. He did everything he could to give us the best discounts possible. We will recommend anyone that's wants a new or used car to Videon. Sincerely, Rob and Kelly Nonemacker More