Videon Chrysler Dodge Jeep RAM
Newtown Square, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Jose and Jordan were amazing. My process was quick and easy. Jose and Jordan accommodated my busy schedule by completing the paperwork online and via text which was great for me. My process was quick and easy. Jose and Jordan accommodated my busy schedule by completing the paperwork online and via text which was great for me. I was in and out of the dealership within 45 minutes. More
I just leased my 2nd Grand Cherokee from Videon. Kevin Roman is extremely helpful and responsive. They are great! Kevin Roman is extremely helpful and responsive. They are great! More
I am very pleased with my sales person Mr. Bob Cox. I love my jeep which I had for 2 weeks. I had to call service a few times since I encountered problems with manual and automatic gears also Bob Cox. I love my jeep which I had for 2 weeks. I had to call service a few times since I encountered problems with manual and automatic gears also with satélite radio set up and with lane assistance. Service Brian was rude and I didn’t help me with my problem. Didn’t even tried to guide me through the software. I will definitely call sales person Bob Cox for my husbands next jeep but will send him and everyone to service their jeep at the Downingtown location. Service customer service at Videon is poor. More
This dealership was great! Answered all my question and were friendly. There was no pressure like other dealerships. best part of all, NO MARKET ADJUSTMENT. I love my new truc Answered all my question and were friendly. There was no pressure like other dealerships. best part of all, NO MARKET ADJUSTMENT. I love my new truck!!!!!!!!! Would definitely buy from them again! More
I have been buying cars for years and I will tell you there is no better dealerships in the world. Everything from phone calls to sales to the execution of the deal was the best experience I have ever e there is no better dealerships in the world. Everything from phone calls to sales to the execution of the deal was the best experience I have ever ever had. The receptionists were wonderful. The were courteous and so caring. My sales experience was with Jose. Absolutely the best. I called and asked for an "out the door" price and when I got to the dealership, the price was exactly as he stated. There were no games, pressures or last minute switches. He totally help me with every aspect of pairing the phone and setting up UConnect. However, I am not technically versed and when I had a problem figuring out the Car Play settings. Mike from sales was present the next day and on the phone with me. He solved my problems and took care of everything very professionally and friendly . Finally, the site manager was superior. He offered expanded warranty coverage with no pressure and had all the paperwork work completed quickly and accurately with a smile. If you want to buy a car, this is the place to go. Their prices are honest and the staff is the best in class. Don't believe the pricing other dealerships who will state on the internet as being lower in price. I dealt with several and the reality was that the prices were not real when you went to get the "out of the door" price. Believe this dealership because they are just plain hones. I just cant say enough positive about this business. More
I have to say it was a good experience. I have used Videon for service for many years, but this is my first purchase. It was quick, easy and very professional. Took the vehicle back to m I have used Videon for service for many years, but this is my first purchase. It was quick, easy and very professional. Took the vehicle back to my home to see if it would fit in the garage. It helps to look at a car in your driveway to see if it is the right one. I don't like test drives with a salesperson in the back seat, much better this way. My only negative with Videon is the time it takes to get into service, hopefully that goes back to normal with Covid going away. Service dept is excellent otherwise. More
Employees very friendly and helpful. Steven who was my sales rep., had everything ready for me before I even got to the dealership. Typically you spend hours at a dealership. I was t Steven who was my sales rep., had everything ready for me before I even got to the dealership. Typically you spend hours at a dealership. I was there 1 hour max. If you are looking for a new vehicle I recommend Videon, and Steven Pealer the sales Rep. Thanks More
They add 10% to the price of new cars and offer you nothing near KBB for trade in…. nothing near KBB for trade in…. More
The employees are very friendly. When first walking in, you are greeted by the receptionist who is eager to help you. It is very busy here, but everyone tries their best to get you i When first walking in, you are greeted by the receptionist who is eager to help you. It is very busy here, but everyone tries their best to get you in and out at a timely manner. More