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Videon Chrysler Dodge Jeep RAM

Newtown Square, PA

4.9
862 Reviews
Videon Chrysler Dodge Jeep Ram has been serving the Delaware Valley for almost six decades. The proud tradition of putting our customers ahead of everything else started with Frank Videon, Sr., and he's passed the torch to his son, Steve Videon, so that he may continue setting the gold standard for how customers should be treated like family. We certainly make it tough for the competition to stack up against us, but we're not here to be the same old dealership with the same tired lines. We're blazing our own path to build the future of car shopping, service, and an experience second to none. Come on down and put us to the test. These folks did , and they couldn't be happier with the decision to visit Videon Chrysler Jeep Dodge Ram for all of their automotive needs.
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4951 West Chester Pike

Newtown Square, PA

19073

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Showing 862 reviews

February 07, 2021

It was a very good experience at videon. Very professional and very caring towards its customers. Joe and Kevin are the two people I work with and couldn"t be happier when it comes to my Auto nee More

by carnesi336
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Biddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2021

Jose and Kevin went out of their way to make sure I was able to make this purchase happen. This is the second vehicle and have purchased with Jose and Kevin. Top notch! More

by jn71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose, Kevin Pound
January 23, 2021

Always a terrific customer experience; friendly, punctual and no question abt their integrity. Communicative abt what needs to be done and why. Reasonable prices for the work done. Convenient hours and very More

by Pdgeraghty
Recommend Dealer
Yes
Employees Worked With
Joe Biddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pealer
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2021

STAY AWAY!!! Very unprofessional group at this dealership. I purchased a brand new Jeep Grand Cherokee in June of 2020. I have been dealing with issues with them non-stop since. First, they mes More

by Michael Steffen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Videon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Videon Chrysler Dodge Jeep RAM responded

Mr. Steffen, I understand your frustration with the financing and registration of your new vehicle. We did "drop the ball" for which I personally apologize. Your license plate can not be registered to two different vehicles at the same time. The fact that your registration form shows your license plate is registered to your new vehicle is the documentation that your registration issue is complete. We pride ourselves in taking great care of our customers. Unfortunately, you did not have that experience. As for not being offered something for your inconvenience, that's on me. I cordially invite you to return to our dealership for any of your vehicle needs. As you know, anyone who purchases their new vehicle from us receives free state inspections (repairs not included) from us as long as you own your vehicle. For the inconvenience we caused you I'm offering to include the emissions test for the next 3 years plus 4 free oil changes. Please stop in and say hello to me. Steve Videon

January 19, 2021

Fantastic customer experience!! Very professional through the entire process and will refer anybody to this dealership. No pushy or gimmicky sales and post-sale follow up was great More

by ColinM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ochrymowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2021

I used the Express Lane at Videon for an oil change & to get new wiper blades. During their inspection, they discovered a dirty air filter which they offered to replace. I was in and out in about 30 minutes More

by hav5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Biddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2021

I bought a Dodge Charger from Videon and Steve was my salesman back in 2013. Great guy. Knew his stuff and was very helpful. I like him and highly recommend him. Have referred others. More

by Joe_D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pealer
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2021

Professional timely service. Service personnel well versed on what was needed. We have been extremely satisfied with all aspects of Videon, this is the 6th vehicle we have purchased and had serviced a More

by Mac1231948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Biddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2020

Kevin and Kevin are incredible. It was an easy process. Kevin Roman walked me through what I wanted and we figured out building a new car was the best option. It was no hassle and I would recommend! More

by SteveG610
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Brophy
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2020

Kevin is an awesome salesman. He is friendly, knowledgeable, professional and trustworthy. Kevin is the reason why I will and did buy, another Jeep vehicle. More

by susan_andree_hull
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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