Videon Chevrolet of Phoenixville

Had a mixed experience with Videon. The pros: Had a bulge in the side wall which they did take care of. My parking brake was not holding on my steep driveway, they did tighten. I do tha The pros: Had a bulge in the side wall which they did take care of. My parking brake was not holding on my steep driveway, they did tighten. I do thank them for these items. The issues, when I purchased the car was told they would get me a great rate since my credit was so good. Rate given was 8.99% didn't think much of at the time since it was basically the same as I was quoted for other cars looked at. The next day I realized I was taken advantage of since the other cars were older and tend to have higher interest rates. So I was luckily able to refinance with a local bank for 5.49%. So make sure you either have financing in place before going there or pay cash. They are not out to help you. One other issue was the coolant reservoir was not full, they tried to take care of it. They said it was where it needed to be but didn't even come up to the low level on the reservoir. Had to take it to another shop and have them verify no leaks just still very low for some reason. The last was I heard a little noise from the rear on the test drive which didn't really get too loud. After having the car and driving further the noise was much louder and I figured it was an all-wheel drive vehicle and maybe a little louder than usual since base model with minimal sound insulation. A friend stated it sounded like a wheel bearing. Back to another shop and they confirmed the one rear wheel bearing is extremely noisy and the other one noisy but not as bad as the other. Was told the one needs to be replaced and the other should be since already noisy as well. While it was in I asked them to look at another noise that turned out to be a rusted heat shield rubbing on exhaust. Chevy did look at car but said in their opinion a noisy bearing is not a bad bearing and to replace it is just the other shop's opinion. KBB and many others' opinions is to replace when noisy. After 1.5 months of ownership regretting my purchase from this dealer. More

Excellante place to do business and would highly recommend others do as well. Will be back again in the near future to buy another new car. recommend others do as well. Will be back again in the near future to buy another new car. More

Mark is helpful, patient and just a nice guy in general! Not to mention his knowledge on the vehicles. Not to mention his knowledge on the vehicles. More

Great experience! ! Friendly knowledgeable staff took their time and walked me through all features and upgrades on the truck. Definitely recommitting Videon to Friends ! Friendly knowledgeable staff took their time and walked me through all features and upgrades on the truck. Definitely recommitting Videon to Friends and family!! More

Mark was extremely helpful and very professional. My overall experience with this dealership was outstanding. Would definitely do business with them again. I will be recommending them to anyone who w My overall experience with this dealership was outstanding. Would definitely do business with them again. I will be recommending them to anyone who will be looking to purchase a new or used vehicle More

It was easy and comfortable working with Mark. Everyone was friendly and welcoming. Mark made the experience way less stressful than I expected. Everyone was friendly and welcoming. Mark made the experience way less stressful than I expected. More

The service was good and all my questions were answered I would recommend purchasing a vehicle from here would recommend purchasing a vehicle from here More

Ian was absolutely wonderful! He made this whole process so easy and non stressful! He’s a joy to work with, very knowledgeable, has a great sense of humor, and an A+ professional He made this whole process so easy and non stressful! He’s a joy to work with, very knowledgeable, has a great sense of humor, and an A+ professional! I will definitely call Ian for my future Chevy needs! Highly recommend!! More

Videon Chevrolet is a beautiful dealership. Easy to find with very friendly staff. Mark H was super knowledgeable about Chevy vehicles. He made the entire process of buying a new car super e Easy to find with very friendly staff. Mark H was super knowledgeable about Chevy vehicles. He made the entire process of buying a new car super easy. I never felt pressured and he accomplished my every question and need. I would definitely return to him in the future for another vehicle purchase. Thanks Mark and Videon! More