Victory Toyota of San Bruno
San Bruno, CA
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Good experience. The case manager explained the maintenance very well. I knew what I need to do and what is optional. He also gave me the recommendation for next time The case manager explained the maintenance very well. I knew what I need to do and what is optional. He also gave me the recommendation for next time. The service is quick and excellent. More
The sales process went fine. I did call back looking for an owners manual, which was not included with the car. I was told I could order one from Toyota or download it from their I did call back looking for an owners manual, which was not included with the car. I was told I could order one from Toyota or download it from their website...After spending all that money, I think one could've been provided to me. More
Chris was my advisor. I told him I'd gotten a message from Costco, where I bought my tires, that there was unusual wear noted when they had attended to a warning light on I told him I'd gotten a message from Costco, where I bought my tires, that there was unusual wear noted when they had attended to a warning light on the dash of a tire problem (a puncture, which they fixed). They said have your alignment checked. When I came for service on my 2016 Toyota Corolla, I asked Chris if he would have the techs check it. When I returned to pick up my car, he told me they checked the alignment and wear on the tires. No need to do anything further he said, and that my tire tread was at the highest level. I'm impressed with the honesty of this evaluation. A less scrupulous technician might have said, "Oh, yeah. You'd better have the alignment done." You didn't. I appreciate that, as I appreciate the professionalism that Chris brought to seeing to it my service was carried out. Thanks. More
Sales representative was very courteous and helpful. He went out of way to see if there any discounts available. I have been servicing my car here for 23 years. No complaints. He went out of way to see if there any discounts available. I have been servicing my car here for 23 years. No complaints. More