Victory Toyota of San Bruno

My car died on a Saturday morning. I had it taken to Victory Toyota and had it back before closing that day. Very pleased with the quick service and Saturday availability. I am very I had it taken to Victory Toyota and had it back before closing that day. Very pleased with the quick service and Saturday availability. I am very happy with the Victory Toyota service department. Friendly, knowledgeable staff. More

The service department is awesome. Andrea and Cliff are always professional and a pleasure to deal with. They make the whole experience easy and quick. Andrea and Cliff are always professional and a pleasure to deal with. They make the whole experience easy and quick. More

Everyone I dealt with was dishonest, ESPECIALLY the General Manager. They do not give you the deal they agreed to give you when you agreed to reserve the car.. They use pressure tactics when you are wo General Manager. They do not give you the deal they agreed to give you when you agreed to reserve the car.. They use pressure tactics when you are working out the paper work like" look at the people walking around who will buy the car you reserved today if you don't agree to the new price we are telling you you have to pay today" They are the least honest dealership I have ever experienced! The Finance paperwork copies were illegible do to poor copy quality and when I requested a better copy I was not given one. More

Victory Toyota Service Center experience is very good. Andrea Maria Mello was so welcome and helpful during this visit. Thank you. Andrea Maria Mello was so welcome and helpful during this visit. Thank you. More

Warm welcome in the morning the show professional, I didn’t expect the service finish within an hour. didn’t expect the service finish within an hour. More

I was given assistance on setting up the log-in to Apple CarPlay (salesperson suggested 1111111 for a password, ridiculous,) and nithing else.). That is the only thing explained to me about the car and it’s CarPlay (salesperson suggested 1111111 for a password, ridiculous,) and nithing else.). That is the only thing explained to me about the car and it’s features. I’m still slowly learning features of the car. Victory gave me paperwork saying they would not sell or share my personal information for 30 days, but shared my information with 5 finance companies and used my information to apply for loans in my name at all 5 companies. Victory finance said they could not find my credit union so I’m paying a higher rate for my loan. I took BART to pick up my old car the day after I bought my new car. I called ahead and said I would be there in about an hour and the dealership said they could not spare someone the 10 minutes it would take to pick me up. More

The service department staff was prompt and courteous at all times. However, I found the Service Center car entrance difficult to find. all times. However, I found the Service Center car entrance difficult to find. More

This Victory Toyota dealer did what I have requested and did it professionally within a shor time. I will use this place for my future services. did it professionally within a shor time. I will use this place for my future services. More

They did a great job. Did all the things we discussed up front. It was a little slow on the return but it wasn't Victory's fault, it happened to be the day of their new Did all the things we discussed up front. It was a little slow on the return but it wasn't Victory's fault, it happened to be the day of their new service system rollout so it took some getting used to. I'm sure by now everything is running smoothly. More

Professional and courteous and fast service. The employees were friendly and patient. After I bought the car, I kept bringing it back to ask them how to do certain things with the car and the The employees were friendly and patient. After I bought the car, I kept bringing it back to ask them how to do certain things with the car and the employees that helped me were friendly and willing to help. More