Victory Toyota of San Bruno
San Bruno, CA
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Andrea was amazing. Every time I get to work with her it is always a pleasure. Thoughtful, honest, and kind. Nothing more that I could ask for. Every time I get to work with her it is always a pleasure. Thoughtful, honest, and kind. Nothing more that I could ask for. More
Made an appointment for 8:20 AM for 15K service. I did not receive any updates. I had to call twice. 6.5 hours later I was able to pick up my Toyota. The manager told me I should have asked for a t I did not receive any updates. I had to call twice. 6.5 hours later I was able to pick up my Toyota. The manager told me I should have asked for a time. I told him that the service agent told me 11 AM. He shrugs and says, “Well that’s her fault, then.” Not much more than a forced, obligatory “apology,” if you can call it that was offered. I ended up missing events for what should have been a 40 min tire rotation and fluid top off…seriously…over 6.5 hours. More
Maintenance department was very busy, but they still gave me their undivided attention when checking in my car for service. They seem totally dedicated to giving our car the best service possible. Very imp me their undivided attention when checking in my car for service. They seem totally dedicated to giving our car the best service possible. Very impressive! I felt totally confident leaving our car in their hands. More
Service advisor did not keep me updated on progress of the service, gave me multiple different estimates of how much the service will cost, and delayed sending me return transportation. the service, gave me multiple different estimates of how much the service will cost, and delayed sending me return transportation. More
I love going in victory toyota to do maintenance of my vehicle. I recommend to one of my brother and meet Christopher Hugo has an excellent customer service and very attentive. Thanks vehicle. I recommend to one of my brother and meet Christopher Hugo has an excellent customer service and very attentive. Thanks More
Went there few days ago. They weren’t able to do change and tire rotation on our car. That’s why I went there to begin with. Wasted money, time and energy They weren’t able to do change and tire rotation on our car. That’s why I went there to begin with. Wasted money, time and energy More