Victory Toyota of Midtown
Chicago, IL
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Daughter's Car My daughter is turning 16 soon and we wanted to make sure to have her in something safe, reliable and, well, had to be kinda cool too! Luis Rodriguez My daughter is turning 16 soon and we wanted to make sure to have her in something safe, reliable and, well, had to be kinda cool too! Luis Rodriguez made sure all the paperwork was handled in a professional manner and was even able to make adjustments for certain documents I had not brought along. Luis was patient,fun to talk to, and professional. Luis also took his time to show me the features of the new car while Guy and Al were finalizing paperwork. All in all a great experience and I would surely go back! Thanks guys! More
Excellent Customer Service Excellent Customer service!! . Waiting room is so comfortable and the muffins are yummy.. Looking forward to my next car maintenance work in 3 mont Excellent Customer service!! . Waiting room is so comfortable and the muffins are yummy.. Looking forward to my next car maintenance work in 3 months. Toni More
BEST DEALERSHIP THE ENTIRE STAFF IS AWESOME nothing else to be said could not ask for better people to work with thank for all you've done look forward to seeing you THE ENTIRE STAFF IS AWESOME nothing else to be said could not ask for better people to work with thank for all you've done look forward to seeing you guys soon More
Great Place I have bought three cars from Midtown Toyota. My experience with them has been great. Every time I have gone to Midtown the personnel have treated m I have bought three cars from Midtown Toyota. My experience with them has been great. Every time I have gone to Midtown the personnel have treated me with respect and were extremely helpful. I would recommend them as a quality and efficient dealership. More
Fast & efficient service Brought in my car early in the morning for an oil change and tire check. It was done so fast, I didn't have time to drink the wonderful cup of coffee Brought in my car early in the morning for an oil change and tire check. It was done so fast, I didn't have time to drink the wonderful cup of coffee I got in the customer waiting room! Always courteous, professional service at this dealership. More
Beyond positive experience trading in and buying a new car. Me and my husband went in to trade in our slightly damaged car and buy a new Prius.We were nervous since damage on a car can bring down trade in value Me and my husband went in to trade in our slightly damaged car and buy a new Prius.We were nervous since damage on a car can bring down trade in value and we were ready for an evening of hassle and stress as dealership visit often is.Well it was quite the opposite! Luis Rodriguez (sales) and Guy Drake (manager) are amazing.Calm,professional and honest they were moving things along smoothly.They were both very informative and may I say it again calmly professional.It was like boutique spa of dealership experience! That place has family like atmosphere .It was our third trade in and purchase experience in Chicago (first at Midtown) and I had no idea it can be so stress free and friendly experience. I must say that we had damage to our car assessed at 3 independent body shops and it was $1200 max.Well Guy Drake deducted for that same damage only $1000 knowing the 1200 number.Still gave us fair trade in offer.I call that honest !I strongly recommend Midtown Toyota! More
SERVICE Service is always excellent and completed in a reasonable time, Staff is always friendly and courteous, but my only concern is the price of parts and Service is always excellent and completed in a reasonable time, Staff is always friendly and courteous, but my only concern is the price of parts and labor costs. I wish you could do something about it. More
Review Bought a Toyota Rav 4 and very happy with it. Several of the employees stayed lated on a Friday to complete the sale after the dealership closed. Bought a Toyota Rav 4 and very happy with it. Several of the employees stayed lated on a Friday to complete the sale after the dealership closed. More
Service at Toyota I bought my Highlander in August of '03. Jim Christensen has (fortuitous for me) been my primary service person. With each visit, Jim has given top se I bought my Highlander in August of '03. Jim Christensen has (fortuitous for me) been my primary service person. With each visit, Jim has given top service at the best price, with the best suggestions. I know my Highlander is running as smoothly today because of Jim and the service department at Toyota. K.M.Monahan More
The Best!! I love coming to Midtown Toyota to service my vehicle. I'm greeted at the door by friendly, professional service people. They know my car and help me I love coming to Midtown Toyota to service my vehicle. I'm greeted at the door by friendly, professional service people. They know my car and help me keep it in great shape. All services are discussed ahead of work including cost. They also inform me of upcoming needs for my car i.e. you should try to replace your tires. I usually see Jim C. and I trust him completely. I don't feel pressured to buy a service. If there is a need, he explains the needs and reason for it. I will not go anywhere else and recommend Midtown to my friends. I am very pleased. Thank you. More