Victory Toyota of Midtown

Sold on empty promises ---I sincerely regret doing business with those who I have spoken to from this dealership.--- If you want to be sold on empty promises and treated ---I sincerely regret doing business with those who I have spoken to from this dealership.--- If you want to be sold on empty promises and treated with disrespect every step of the way then look no further. Felt very disrespected by salesman Miguel while buying the car, he was in a hurry to close the sale instead of work with me, constantly saying he had meetings, hanging up the phone on me, getting visibly frustrated at me, etc. when he just was tired of talking to me about the car I wanted to buy. I needed the car for work so he was able to take advantage of me with respect to the price, and I eventually bought it with his repeated assurance that it is "clean carfax, low miles, one owner." A week later check engine light comes on and the engine is making a knocking noise, and I can never get in touch with Miguel after he passed me off to Eugene who rushed to get my car ready that day, even though I had called well in advance that I was coming two different times. Somehow they believe all accountability falls on the customer and not their rude xxx employees. I called them and they said if it's major we probably can't help you, we can talk on the phone all day about it... bring it in. The overall tone and whole experience with this dealership has been very rude and I will never come here to buy a car again. There were many things they said that they would fix which they did not. These salesmen have less patience than a teenager, and will let you know about it! I will advise anyone else who is looking to purchase a car to not to business with these people, they will sell you a lemon and give you xxxxty customer service the whole time. More

Very helpful. Luis Rodriguez was very helpful and explained the features of the car I was interested in very well. He answered any questions I had. Al Rizzotti was Luis Rodriguez was very helpful and explained the features of the car I was interested in very well. He answered any questions I had. Al Rizzotti was also very helpful and explained everything very well. More

Very Professional and Helpful Thank you Ernesto Medina and Midtown Toyota for helping us find our ideal car. Ernesto was true professional from the moment we entered the facility. Thank you Ernesto Medina and Midtown Toyota for helping us find our ideal car. Ernesto was true professional from the moment we entered the facility. We gave him some ideas of what we were looking for and our price range and he quickly directed us to multiple options. He answered many questions with each vehicle. He also seemed well informed about vehicles outside of Toyota, including Nissan and Mazda. We definitely enjoy our Mazda 6. More

Very happy Thank you Ernesto for everything and finding me the perfect car. I love it and honestly if it wasn't for you I would probably still be searching for a Thank you Ernesto for everything and finding me the perfect car. I love it and honestly if it wasn't for you I would probably still be searching for a car!! Thank you for taking the time to explain everything to me and answering any questions I had. Toyota you rock!! More

Happy Prius owner! I bought a new 2014 Toyota Prius. As a first-time buyer, I was wary of a high-pressure salesman. Mario was not that. He was helpful, informative, and I bought a new 2014 Toyota Prius. As a first-time buyer, I was wary of a high-pressure salesman. Mario was not that. He was helpful, informative, and willing to let me think about what I wanted to do. I'm extremely happy with my purchase! More

Professional. Noe pressure guy I bought new 2014 Toyota Prius. Mario was very helpful. He didn't play games with manager, "special discounts" etc. I got god price first and was ver I bought new 2014 Toyota Prius. Mario was very helpful. He didn't play games with manager, "special discounts" etc. I got god price first and was very happy. The other dealers proposed $200 higher price but Mario's attitude made me to buy from Midtown Toyota. More

Very satisfied! He was very helpful and knowledgeable. Transaction went smooth and he answer all our questions as this was first new car bought from dealership.Thank He was very helpful and knowledgeable. Transaction went smooth and he answer all our questions as this was first new car bought from dealership.Thank you! More

First time Buyer Ernesto was very helpful and knowledgable. I went in to shop around, He showed me cars in my price range and i found my car which I fell in love with. Ernesto was very helpful and knowledgable. I went in to shop around, He showed me cars in my price range and i found my car which I fell in love with. I highly recommend him to anyone looking to buy! More