Victory Toyota of Midtown
Chicago, IL
Filter Reviews by Keyword
By Type
Showing 776 reviews
Great dealership, great sales representative. Great business. Went in there browsing for a new car, wasn't sure what I wanted. My salesman, Mario, was so helpful in helping me figure out what the Great business. Went in there browsing for a new car, wasn't sure what I wanted. My salesman, Mario, was so helpful in helping me figure out what the best car for me would be. I don't really know about any of the technical aspects of cars and he explained and broke everything down simply to tell me what was important in a vehicle. I really like going to dealerships where the employees don't try to pressure you into purchasing a car when you aren't completely ready; Mario wasn't pushy at all and made it clear that we were on my time to make a decision. The dealership itself was very clean and spacious with a decent amount of vehicles to choose from. I would recommend this place to future car buyers and would highly suggest you ask for Mario as your sales representative. More
Wonderful experience!! Great experience!! My sales rep was awesome, he was helpful and honest, Most importantly he didn't pressure me into buying something I didn't really l Great experience!! My sales rep was awesome, he was helpful and honest, Most importantly he didn't pressure me into buying something I didn't really like. I am extremely happy with my purchase and will be recommending this dealership to everyone I know!!! Thanks again Ernesto!!!! More
Very helpful and honest I didn't have a good experience at another dealership a day before . It was a stressful day the sale person was very pushy he just want to make a s I didn't have a good experience at another dealership a day before . It was a stressful day the sale person was very pushy he just want to make a sale . But I need a new car so I decided on midtown Toyota I was very satisfied especially with Ernesto Medina he was patient ,very helpful and honest and made the car shopping less stressful. Thanks for helping I'm Satisfied with my purchase. More
Excellent experience I give Luis a 10 for the terrific job he did today helping me finally purchase my Rav4. He made the purchase process painless. I would definitely re I give Luis a 10 for the terrific job he did today helping me finally purchase my Rav4. He made the purchase process painless. I would definitely recommend Luis to all my friends and coworkers. More
Great customer service My experience when buying my new car from Luis was awesome, I give Luis a 10 for great customer service, keep doing what you are doing Luis you are My experience when buying my new car from Luis was awesome, I give Luis a 10 for great customer service, keep doing what you are doing Luis you are an asset to Toyota. More
Love Midtown Toyota Service! I have had my Toyota Sienna serviced at Midtown for several years. They always do a terrific job. I never feel as though I've been charged for somet I have had my Toyota Sienna serviced at Midtown for several years. They always do a terrific job. I never feel as though I've been charged for something I didn't want and come in for. I would recommend them unreservedly. More
Very Helpful I wanted to rate my recent experience at Midtown Toyota. More specifically I would like to give high praise to my sales man , Ernesto Medina. His appr I wanted to rate my recent experience at Midtown Toyota. More specifically I would like to give high praise to my sales man , Ernesto Medina. His approach was quite relaxed and there was no pressure from him at all. After doing my homework and shopping around I knew the deal I needed to make things work for me. He really took his time explaining all the different features that the car has. Thanks to his help I was able to drive away in a bran new Toyota RAV4. Thank you Ernesto! More
Extremely happy!! I have been searching for a used car and came in to Midtown Toyota, Ernesto sat down with me to know what kind of car I was looking for, first thing I I have been searching for a used car and came in to Midtown Toyota, Ernesto sat down with me to know what kind of car I was looking for, first thing I said I wanted a used car with a good monthly payment, He told me I can get a brand new car for the samething I was going to be paying for used, Ernesto showed me a brand new 2016 Toyota Corolla in showroom I immediately knew it was my car. He was very knowledgeable about the vehicles in dealer. Thank you Ernesto for helping me purchase my first brand new car. I would definitely send family & friends to midtown Toyota awesome experience! Ask for Ernesto Medina More
Mario highly recommend Mario made the whole experience so easy. It was an absolute pleasure doing business with him. I would highly recommend Mario. He is an excellent sale Mario made the whole experience so easy. It was an absolute pleasure doing business with him. I would highly recommend Mario. He is an excellent sales person who makes the customer feel totally at ease. More
Sold on empty promises ---I sincerely regret doing business with those who I have spoken to from this dealership.--- If you want to be sold on empty promises and treated ---I sincerely regret doing business with those who I have spoken to from this dealership.--- If you want to be sold on empty promises and treated with disrespect every step of the way then look no further. Felt very disrespected by salesman Miguel while buying the car, he was in a hurry to close the sale instead of work with me, constantly saying he had meetings, hanging up the phone on me, getting visibly frustrated at me, etc. when he just was tired of talking to me about the car I wanted to buy. I needed the car for work so he was able to take advantage of me with respect to the price, and I eventually bought it with his repeated assurance that it is "clean carfax, low miles, one owner." A week later check engine light comes on and the engine is making a knocking noise, and I can never get in touch with Miguel after he passed me off to Eugene who rushed to get my car ready that day, even though I had called well in advance that I was coming two different times. Somehow they believe all accountability falls on the customer and not their rude xxx employees. I called them and they said if it's major we probably can't help you, we can talk on the phone all day about it... bring it in. The overall tone and whole experience with this dealership has been very rude and I will never come here to buy a car again. There were many things they said that they would fix which they did not. These salesmen have less patience than a teenager, and will let you know about it! I will advise anyone else who is looking to purchase a car to not to business with these people, they will sell you a lemon and give you xxxxty customer service the whole time. More