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Victory Toyota of Midtown

Chicago, IL

4.6
777 Reviews

3255 North Cicero Ave

Chicago, IL

60641

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Showing 777 reviews

January 25, 2020

Good quick service Joe was the service writer at my visit. He a answered all my vehicle questions and helped me get the discount offered by Midtown on those services I More

by MOC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex in the past, but I thought today it was Joe?, Alex Sarmiento
Jan 27, 2020 -

Victory Toyota of Midtown responded

Happy to have you as our customer! Thanks for sharing!

December 20, 2019

Reliable and friendly service!Merry Christmas and Happy Reliable and friendly service! Merry Christmas and Happy New Year! Hope I do not have to see you for a long , long, long, long, time. More

by ralph_erdmann
Recommend Dealer
Yes
Employees Worked With
Jim Christensen
Dec 26, 2019 -

Victory Toyota of Midtown responded

Merry Christmas and Happy New Year to you too! Thanks for being our customer!

December 20, 2019

Service was good, used coupons and service adviser let me know about routine maintenance that was coming due. They found the source of a strange noise & provided a loaner car at no cost to keep my needs in m More

by Jengraycar02
Recommend Dealer
Yes
Employees Worked With
Brian Matuszewski
Dec 26, 2019 -

Victory Toyota of Midtown responded

Glad we could help! Thanks for sharing!

November 20, 2019

Service I can't say enough about the service department! All of the service people are great. I do seem to deal with Jim the most. He always explains exact More

by Cathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martha, Jim Christensen
Nov 20, 2019 -

Victory Toyota of Midtown responded

Glad we are able to take care of all your auto needs, Cathy! We appreciate the support!

November 17, 2019

Midtown Toyota’s service department is awesome!!! Kind of small but very efficient. They always treat customers well also. It has a cozy neighborhood atmosphere. More

by machinegunner
Recommend Dealer
Yes
Employees Worked With
Jim Christensen, Shane Tabora, Brian Matuszewski, Alex Sarmiento, Brett Bowman
Nov 18, 2019 -

Victory Toyota of Midtown responded

We are thrilled to have you as our customer and appreciate your support!

November 14, 2019

Jason, was an incredible sales rep. He was very informative and patient. Jason provided excellent customer service. Thank you for all your help. You made me feel comfortable with my purchase. -C More

by lizahiranavarro
Recommend Dealer
Yes
Employees Worked With
Jason Rodriguez
Nov 14, 2019 -

Victory Toyota of Midtown responded

Thank you again for your purchase and for sharing your experience! We hope you are enjoying your new car and wish you many happy miles!

October 15, 2019

Excellent service I came in for an oil change and Brain was very attentive and helpful. He provided exceptional customer service by taking the time to review my warrant More

by Rav4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Matuszewski
Oct 16, 2019 -

Victory Toyota of Midtown responded

Thanks again for servicing with us and for sharing your wonderful review. We appreciate the support!

October 09, 2019

Explained everything step by step and helped me with choosing the car and taking care of the paperwork. I really appreciated everything he did during my visit. More

by Pamela Cruz
Recommend Dealer
Yes
Employees Worked With
Jason Rodriguez
Oct 10, 2019 -

Victory Toyota of Midtown responded

Thanks again for your purchase and for sharing your experience, Pamela! We hope you are enjoying your new car and wish you many happy miles!

September 12, 2019

Repair on my Toyota tire When I entered I didn't know what they'd find but I was taken care of quickly. Everyone was so helpful and they did an excellent job at a fair price. More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Matuszewski
Sep 13, 2019 -

Victory Toyota of Midtown responded

We are so grateful to have you as our customer, Tim! Thanks for sharing!

August 19, 2019

Condenser I was trying to figure out why Toyota's replacing a condenser cost so much? Is it the labor that is involved compared to other vehicles that need the More

by TomMusial
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Sarmiento
Aug 19, 2019 -

Victory Toyota of Midtown responded

Our technicians are under Toyota USA schedule of hours for each type of repair on each individual vehicle. It may vary from vehicle to vehicle. This is believed to be with all manufacturers. Our pricing is in line with area pricing.

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