Victory Toyota of Midtown

Went in for a recall service. Everything ran smooth from pulling in to driving off. Efficient, completed when promised, and I was on my way. pulling in to driving off. Efficient, completed when promised, and I was on my way. More

Hugo was exceptionally helpful. He explained things well and was very patient. We were very satisfied with the customer service. Thank you Hugo for your help. and was very patient. We were very satisfied with the customer service. Thank you Hugo for your help. More

The service was provided in a timely manner and the employees are very professional. Even though I forgot the person name that waited on me I was very pleased employees are very professional. Even though I forgot the person name that waited on me I was very pleased More

I love Midtown Toyota. They are always so helpful and kind. I would never buy a car or service my car anywhere else. Thanks for everything Midtown! kind. I would never buy a car or service my car anywhere else. Thanks for everything Midtown! More

Professional and honest about wait time. Having a child tag along for an oil change can be overwhelming. I was in and out within an hour. tag along for an oil change can be overwhelming. I was in and out within an hour. More

Always great service. Sergio takes care of his customers in a very professional way. The work is done in a timely fashion and done right. Very pleased in a very professional way. The work is done in a timely fashion and done right. Very pleased More

Everyone was extremely cordial. Masks were worn, and when my car was ready, it was evident that they disenfected/cleaned my car up nicely. Also liked the unexpected multipoint inspection of my car. when my car was ready, it was evident that they disenfected/cleaned my car up nicely. Also liked the unexpected multipoint inspection of my car. More

very expensive Needed to figure out what was wrong with my Prius. Midtown charged me $400 to diagnose it, and then wanted $3200 to repair it. I brought it instead Needed to figure out what was wrong with my Prius. Midtown charged me $400 to diagnose it, and then wanted $3200 to repair it. I brought it instead to Lakeshore Toyota in Portage Indiana. No charge for diagnosis, and they charged $1800 to repair it. More

Whenever I come in, I'm treated promptly and courteously by Midtown's service department. My questions are taken seriously and I leave feeling confident that I've made the right choice to take my car to pro by Midtown's service department. My questions are taken seriously and I leave feeling confident that I've made the right choice to take my car to professionals who know the Toyota brand. More

Loved that they have walk-in availability. While I waited I talked with Juan Ramirez who was very charismatic and knowledgeable. Everyone there was friendly. I talked with Juan Ramirez who was very charismatic and knowledgeable. Everyone there was friendly. More