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Victory Toyota of Midtown

Chicago, IL

4.6
776 Reviews

3255 North Cicero Ave

Chicago, IL

60641

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Showing 776 reviews

August 14, 2023

Terrible. They lied and said nothing was wrong with my car, cause it was Friday at 4, they didn't even look at the car. I took it bad again and when they looke More

by kbosco
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Sarmiento, Sergio Reyna
May 17, 2023

In mid March 2023, I purchased a new 2023 Toyota Corolla, hybrid LE from Victory Toyota of Midtown. After driving it home for one hour, I was having back and neck pain. The car was not a good fit fo More

by huby28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lane, Richardo (Rich) Santillanes
March 30, 2023

Contacted dealer about vehicle before any pictures loaded on the internet. Vehicle was in the body shop and even though I was actively engaged in looking at the vehicle they put the vehicle on the lot for ot More

by kjd16
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Rene Ortiz, Richardo (Rich) Santillanes
February 11, 2023

Crooked dealer. Advertised the car at MSRP but only wanted to sell it to me with a $6k "dealer adjustment" added on. More

by J
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Veronica Hernandez, Richardo (Rich) Santillanes
November 08, 2022

This isn't a dealership, more like a STEALership! I inquired about the upcoming 2023 Toyota GR Corolla and the salesman Pedro responds back with a markup of $15k on top of MSRP! that equates to rough More

by Michael Devlin
Recommend Dealer
No
Employees Worked With
Pedro
January 15, 2022

They emailed me and I gave them my phone then never heard from them again More

by Rjannsen
Recommend Dealer
No
Employees Worked With
Rene Ortiz, Richardo (Rich) Santillanes
November 01, 2021

Excellent !!! The Service Department at Victory Toyota of Midtown is the best. Ask for Manny if you want a very honest service advisor and a fair price. More

by Christina Szontagh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny
August 19, 2021

I went to several dealerships,victory Toyota is the best. More

by Justice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Perez morales
Aug 19, 2021 -

Justice responded

I went to several dealerships but victory Toyota came on top, I like their customer service and their honesty.thanks to Pedro.

November 06, 2020

The salesperson Mr. Malik is excellent at customer service and was kind, helpful and did the transactions as quickly as possible. Before and after purchase, he answers all emails and answers the ques More

by Tessa S
Recommend Dealer
Yes
Employees Worked With
Tim Malik
October 15, 2020

Went in for a recall service. Everything ran smooth from pulling in to driving off. Efficient, completed when promised, and I was on my way. More

by dthomas2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Christensen
Oct 19, 2020 -

Victory Toyota of Midtown responded

Glad to assist! Thanks for the 5 stars! We really appreciate your support!

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