Victory Toyota of Midtown
Chicago, IL
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Over priced oil change and the person who did my oil change did not want to accept the coupon I received in the mail which is why I went in. When I told the lady I was checking out with to pay she calle change did not want to accept the coupon I received in the mail which is why I went in. When I told the lady I was checking out with to pay she called the man over and they exchanged a few words. She said he basically said no. So I paid $123 for an oil change. This is the 3rd Toyota I’ve purchased through this dealer and the last. When I purchased this car the experience was terrible as well with the sales person. The staff there seriously just sucks lately. More
Easy to schedule an appointment online. Great communication throughout the process. Expedient and detailed service for my records. Nice large new facility! Great communication throughout the process. Expedient and detailed service for my records. Nice large new facility! More
They checked my car. Gave report that stated their findings. They didn't charge me because they did not have a conclusive findings. Honest and have integrity. Gave report that stated their findings. They didn't charge me because they did not have a conclusive findings. Honest and have integrity. More
2015 Toyota Highlander XLE. I had water pump / spark plugs replacement and front brake service done. I was very happy with the customer service that I received. They even got th I had water pump / spark plugs replacement and front brake service done. I was very happy with the customer service that I received. They even got the service done before the estimated completion time. The new service bay there is really spacious and clean. Communication of service details were very transparent and upfront. Overall I was very satisfied with my care for my service. More