Victory Toyota of Midtown

Need to train repair techs to read maintenance docs properly so they wont charge you for an oil change when it’s technically covered bu maintenance docs. Need to make sure customers get the oil change properly so they wont charge you for an oil change when it’s technically covered bu maintenance docs. Need to make sure customers get the oil change reminder attached to car window. Customer Service is very good. More

Richard best seller he make everything clear and fast I recommend to buy your car in Midtown Toyota recommend to buy your car in Midtown Toyota More

It was my first time completing maintenance on my car and it was a smooth and easy process. I was able to wait in the waiting area and drink coffee. it was a smooth and easy process. I was able to wait in the waiting area and drink coffee. More

Staff is very knowledgeable and very helpful. I will continue to go back there for servie. I will continue to go back there for servie. More

I want to specifically compliment 2 associates. On a very unexpected perfect and smooth experience. 1st Sergio, who communicated with me back and forth for a few days via email with answers to my q On a very unexpected perfect and smooth experience. 1st Sergio, who communicated with me back and forth for a few days via email with answers to my questions. He was amazing, patient, professional, his replys were just perfect, although it was email, I felt like I was really being helped and attended to. Second, Bryan in the service Dept. He was amazing also. Polite, well spoken, patient, so very professional as well, and his vibe was awesome, it made me feel like all is good, you know. Honestly I was so happy, because I was not that happy about the customer service in Service Dept. at your previous location. I LOVE the new location. Thank you for great customer service, and a great deal on my tires. More

Terrible customer service didn’t fix my problem even though they were the ones to touch it last. How does a professional service department mess up a wheel center cap? though they were the ones to touch it last. How does a professional service department mess up a wheel center cap? More

The service department is always very knowledgeable and very nice. The staff and sales department are one of the best ever in the city of Chicago and really in the United States. Top notch people! very nice. The staff and sales department are one of the best ever in the city of Chicago and really in the United States. Top notch people! More

The people there are always great and helpful, I also appreciate that it doesn’t take very long for my car service to be finished. Edwin has helped me multiple times and he is very professional and educa appreciate that it doesn’t take very long for my car service to be finished. Edwin has helped me multiple times and he is very professional and educated. Thanks to those who work there my overall experience with Toyota is always great! More

Really good service , so friendly and very professional people , Specially Mr. Pablo , without his help we weren't happy !!!!!! Thanks to Victory Toyota crew !!!!!!! people , Specially Mr. Pablo , without his help we weren't happy !!!!!! Thanks to Victory Toyota crew !!!!!!! More

Habeeb has been great to work with. I hope he stays at Victory Toyota dealership. I purchased my last car there 6.5 years ago and I really like the service department as well. I think I hope he stays at Victory Toyota dealership. I purchased my last car there 6.5 years ago and I really like the service department as well. I think this dealership is far superior to nearby Toyota dealers. The new building is also a huge improvement. More