Victory Toyota of Midtown
Chicago, IL
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It was my first time completing maintenance on my car and it was a smooth and easy process. I was able to wait in the waiting area and drink coffee. it was a smooth and easy process. I was able to wait in the waiting area and drink coffee. More
I want to specifically compliment 2 associates. On a very unexpected perfect and smooth experience. 1st Sergio, who communicated with me back and forth for a few days via email with answers to my q On a very unexpected perfect and smooth experience. 1st Sergio, who communicated with me back and forth for a few days via email with answers to my questions. He was amazing, patient, professional, his replys were just perfect, although it was email, I felt like I was really being helped and attended to. Second, Bryan in the service Dept. He was amazing also. Polite, well spoken, patient, so very professional as well, and his vibe was awesome, it made me feel like all is good, you know. Honestly I was so happy, because I was not that happy about the customer service in Service Dept. at your previous location. I LOVE the new location. Thank you for great customer service, and a great deal on my tires. More
The service department is always very knowledgeable and very nice. The staff and sales department are one of the best ever in the city of Chicago and really in the United States. Top notch people! very nice. The staff and sales department are one of the best ever in the city of Chicago and really in the United States. Top notch people! More
The people there are always great and helpful, I also appreciate that it doesn’t take very long for my car service to be finished. Edwin has helped me multiple times and he is very professional and educa appreciate that it doesn’t take very long for my car service to be finished. Edwin has helped me multiple times and he is very professional and educated. Thanks to those who work there my overall experience with Toyota is always great! More
Really good service , so friendly and very professional people , Specially Mr. Pablo , without his help we weren't happy !!!!!! Thanks to Victory Toyota crew !!!!!!! people , Specially Mr. Pablo , without his help we weren't happy !!!!!! Thanks to Victory Toyota crew !!!!!!! More
Habeeb has been great to work with. I hope he stays at Victory Toyota dealership. I purchased my last car there 6.5 years ago and I really like the service department as well. I think I hope he stays at Victory Toyota dealership. I purchased my last car there 6.5 years ago and I really like the service department as well. I think this dealership is far superior to nearby Toyota dealers. The new building is also a huge improvement. More
Location great,! ! Just time Frame for service is taking little longer than I expected but after that the personal costumer service is done great attendance. ! Just time Frame for service is taking little longer than I expected but after that the personal costumer service is done great attendance. More
Mannie Estrada has been great. Spent the necessary time with me and explained everything. It was a pleasure working with him. The wait time for the finance person was a bit Spent the necessary time with me and explained everything. It was a pleasure working with him. The wait time for the finance person was a bit long ( that’s why the 4) but he was very efficient once I got into his office. More