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Victory Toyota of Midtown

Chicago, IL

4.6
777 Reviews

3255 North Cicero Ave

Chicago, IL

60641

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Showing 777 reviews

April 13, 2024

The experience was extremely wonderful. Loved the new location and the service department did an excellent job with my car. More

by Mildredhudson1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
April 13, 2024

I purchased my vehicle from Victory which was a great experience and recently had to come and have tire replace due to road hazard great customer service ordered the tire and had me up arunning the follo More

by rpic143059
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shane Tabora, Rene Ortiz, Alex Sarmiento, Richardo (Rich) Santillanes, Sergio Reyna
April 12, 2024

I had a scheduled oil change, they got me in and out in 30 mins. The gentleman who check me in was very polite and explain everything they were going to do. He came and found me when the work was completed More

by Machado.tasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know his name
April 12, 2024

First time in New victory building got there before appointment waited a while before being checked in,so I went to the advisors and was asked to wait in car that someone would be with me but what both More

by Ramiro4112
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Herman
April 12, 2024

Excellent service throughout my stay at the dealer. Staff was courteous and very professional. Very good overall. More

by hetmol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Reyna
April 12, 2024

Excellent customer service! I could not have asked for a better experience! The gentleman who took care of me went above and beyond to take care of me and ensure my vehicle was More

by KWeber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herman Diaz
April 11, 2024

It’s such a welcoming place with very friendly advisor. I’m recommending victory Toyota to all my friends. Thanks for a job well done it was a superb job!! More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
April 11, 2024

Need to train repair techs to read maintenance docs properly so they wont charge you for an oil change when it’s technically covered bu maintenance docs. Need to make sure customers get the oil change More

by MEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose in service maintenance , Sergio Reyna
April 11, 2024

Very professional and friendly. They got me a good deal and it didn’t take forever to get all of the paperwork done. More

by felix
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richardo (Rich) Santillanes
April 10, 2024

Terrible customer service didn’t fix my problem even though they were the ones to touch it last. How does a professional service department mess up a wheel center cap? More

by jorgenegret9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Assistant service manager , Shane Tabora
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