Victory Toyota of Midtown
Chicago, IL
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The dealership isn’t transparent with you when purchasing your vehicle. The staff thinks it’s funny when you figure out that they left details out from the carfax. It was stated to me that since the people t your vehicle. The staff thinks it’s funny when you figure out that they left details out from the carfax. It was stated to me that since the people they brought it from didn’t report it they didn’t know about the problem. I asked did they do an inspection of the vehicle when they received it and the car salesperson and service center manager laughed and said they missed it. Then the salesperson said it’s easy to miss since I also didn’t notice it when purchasing the car. Well I’m not the professional and I feel as though this dealership are ‘legal scammers’. To fix the situation I asked for a discount for them to fix the problem and salesperson solution was to sit me down and try to up sale me another vehicle. More
Victory Toyota rescued my vacation when my water pump failed several hundred miles from my home and from my destination. The staff was uniformly well trained and pleasant to work with. And I am back on t failed several hundred miles from my home and from my destination. The staff was uniformly well trained and pleasant to work with. And I am back on the road. More
I've been bringing my '13 Corolla to Victory (Previously Midtown) for the last 10 years and the service team has always been amazing, I have tested them to see if they would ever upcharge or over sell and N Midtown) for the last 10 years and the service team has always been amazing, I have tested them to see if they would ever upcharge or over sell and NEVER have they ever. Always honest, never any pressure on service work, they treat my car like it's their own, some people argue that dealership work is over priced but you get what you pay for and Victory has always done quality work that I never have to worry about, only one time I have ever needed to bring my car back for work and they immediately took care of me and stood by their work. Again a real honest and amazing group with fair prices. Highly recommend any Toyota owner to trust Victory and their team to keep your vehicle running for decades. More
Beautiful clean new dealership. Had a regular service for car. No appointment needed. Edwin the service advisor was friendly, knowledgeable and was spot on with how long I was goi Had a regular service for car. No appointment needed. Edwin the service advisor was friendly, knowledgeable and was spot on with how long I was going to be there. They did make my wait pleasant with large waiting room, refreshments. No problems. Thank you More