Victory Toyota of Midtown
Chicago, IL
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I love the comfort of the new location! The professional, friendly service of Edwin, the service manager who attended to my requests and the quick and reliable service of my car. The professional, friendly service of Edwin, the service manager who attended to my requests and the quick and reliable service of my car. More
Very nice dealership, was able to relax and know everything was taken care of. Herman helped out alot and made sure I understand everything that was going on. everything was taken care of. Herman helped out alot and made sure I understand everything that was going on. More
I paid them $988 in March 2023 to fix the a/c system. It stopped working and now they wanted to charge me $525 to recharge the a/c system. They would stand by their prior 2023 work. I bought the car ther It stopped working and now they wanted to charge me $525 to recharge the a/c system. They would stand by their prior 2023 work. I bought the car there but will not return or recommend to anyone. More
The dealership isn’t transparent with you when purchasing your vehicle. The staff thinks it’s funny when you figure out that they left details out from the carfax. It was stated to me that since the people t your vehicle. The staff thinks it’s funny when you figure out that they left details out from the carfax. It was stated to me that since the people they brought it from didn’t report it they didn’t know about the problem. I asked did they do an inspection of the vehicle when they received it and the car salesperson and service center manager laughed and said they missed it. Then the salesperson said it’s easy to miss since I also didn’t notice it when purchasing the car. Well I’m not the professional and I feel as though this dealership are ‘legal scammers’. To fix the situation I asked for a discount for them to fix the problem and salesperson solution was to sit me down and try to up sale me another vehicle. More