
Victory Toyota of Midtown
Chicago, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Very good service, prompt attention . Have knowledgeable recommendations of what I need . Job done when specified Have knowledgeable recommendations of what I need . Job done when specified More
I took my vehicle in to be serviced at approximately 1:30 for a diagnostic test and oil change. I was serviced by Herman, who told me that it would take about two hours for the test to be completed, and tha for a diagnostic test and oil change. I was serviced by Herman, who told me that it would take about two hours for the test to be completed, and that I would be updated on the findings. It is now 3:30 no updates, I finally go over to speak with Herman, who is having conversation with someone, he looks up at me and said give him a second and he would help me, he finally come into the watching area to say they didn’t find any problems with the vehicle. It is now 4:00 time for Herman to end his shift, he said someone would hep me, I was told at 4:00 that it would take 20 minutes to change the oil, which should have been completed by 4:20, but instead it was ready at 5:00. I spent my entire afternoon waiting for my vehicle. That’s the reason for my rating. Sincerely, Ella Melton More
Rich was very helpful. He answered all of our questions and worked fast and efficient to get us out of the dealer as fast as possible. He answered all of our questions and worked fast and efficient to get us out of the dealer as fast as possible. More
Good company/dealer that I recommend to my friend. A good staff to assist you. Thank you . A good staff to assist you. Thank you . More
They do an excellent job Always on time They take care of the Vehicle Thank you Toyota Midtown of the Vehicle Thank you Toyota Midtown More
Unfortunitely I had a bad experience my last service. They broke a part of my car that only they deal with because my car still in warranty and they made me pay for it and I had to wait two days for the They broke a part of my car that only they deal with because my car still in warranty and they made me pay for it and I had to wait two days for the part I lost two and a half day of work because of it. This was insane and aweful! More