Victory Toyota of Midtown

When I arrived, I was told my wait would be one hour. And my wait was one hour. Thanks. And my wait was one hour. Thanks. More

Great service, courteous, professional and fast wait time. Will definitely return for next recommended service appointment time. Will definitely return for next recommended service appointment More

Edwin is great. Very helpful, knowledgeable and kind. LOVE the new location. The waiting area is much more comfortable and the service area is clean and professional Very helpful, knowledgeable and kind. LOVE the new location. The waiting area is much more comfortable and the service area is clean and professional looking. The area where the agents work is much better as well. Happy to bring my cars there. More

Could not find a solution for my problem on my vehicle they tried but no conclusion they tried but no conclusion More

I like the new location, I have been with Toyota more than 25 years, you guys are the best. than 25 years, you guys are the best. More

I was in and out the door in 30 minutes for a standard service appointment. Perfect experience! service appointment. Perfect experience! More

Great customer service. Waiting area very nice to wait for your car. My vehicle was ready in a decent amount of time. My car was checked out thoroughly to see if there was a Waiting area very nice to wait for your car. My vehicle was ready in a decent amount of time. My car was checked out thoroughly to see if there was any upcoming problems to make sure it was safe and operate properly. Great customer service. More

Service department was very helpful and kept me informed about my vehicle throughout its repair process. about my vehicle throughout its repair process. More

I took my vehicle in to be serviced at approximately 1:30 for a diagnostic test and oil change. I was serviced by Herman, who told me that it would take about two hours for the test to be completed, and tha for a diagnostic test and oil change. I was serviced by Herman, who told me that it would take about two hours for the test to be completed, and that I would be updated on the findings. It is now 3:30 no updates, I finally go over to speak with Herman, who is having conversation with someone, he looks up at me and said give him a second and he would help me, he finally come into the watching area to say they didn’t find any problems with the vehicle. It is now 4:00 time for Herman to end his shift, he said someone would hep me, I was told at 4:00 that it would take 20 minutes to change the oil, which should have been completed by 4:20, but instead it was ready at 5:00. I spent my entire afternoon waiting for my vehicle. That’s the reason for my rating. Sincerely, Ella Melton More

Very good service, prompt attention . Have knowledgeable recommendations of what I need . Job done when specified Have knowledgeable recommendations of what I need . Job done when specified More