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Victory Toyota of Midtown

Chicago, IL

4.6
777 Reviews

3255 North Cicero Ave

Chicago, IL

60641

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Showing 777 reviews

May 03, 2024

Went in for a service and they were very quick. They provided excellent work. I will be returning. More

by JoS30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Reyna
May 03, 2024

In my last visit the service was not as thorough as in the past. It took longer than promised. And once I finally hit my car after waiting, they had to take it back to finish the job. I also did not get a More

by Rodbrown123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin was fine., Alex Sarmiento
May 03, 2024

They treated my mother and I very well. Was not pushy on things. Everyone there was very respectful and helpful. More

by bobrown0101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Martinez , Rene Ortiz, Richardo (Rich) Santillanes
May 02, 2024

Luis was very friendly, knowledgeable, going above and beyond to make sure I found the right car! The staff were very friendly as well. Definitely recommend!! More

by kassymejia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis , Pedro
May 02, 2024

Very easy and quick drop/pick up. Had great customer service and service to my vehicle. More

by Misa1345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Salgado, Richardo (Rich) Santillanes
May 02, 2024 -

Misa1345 responded

Give that man Edwin a raise.

April 30, 2024

I went in for an oil change and waiting a complete 15 mins before someone came out to my vehicle. When I walked in to find out if someone was coming out, I was told rudely to just wait at my vehicle. The More

by glenn
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Sarmiento
April 30, 2024

Luis and the staff was really helpful to ensure all my needs were met and questions were answered. More

by Belek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Morales
April 29, 2024

Love the new location. A smooth process when you arrive and get checked in, and a much more comfortable waiting area. Bryan Smith was my advisor and he was professional a More

by Jeny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Smith
April 29, 2024

They have done a great job with me. I appreciate how they stay on top of everything, and keep me informed. More

by JB Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Sarmiento, Sergio Reyna
April 29, 2024

Seamless process, very communicative through out the whole process, very transparent with pricing. All the people we dealt with were very helpful and polite. More

by jmedstrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herman Diaz
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