Victory Toyota of Midtown
Chicago, IL
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In my last visit the service was not as thorough as in the past. It took longer than promised. And once I finally hit my car after waiting, they had to take it back to finish the job. I also did not get a the past. It took longer than promised. And once I finally hit my car after waiting, they had to take it back to finish the job. I also did not get a full copy of the evaluation as I have in the past. More
They treated my mother and I very well. Was not pushy on things. Everyone there was very respectful and helpful. Was not pushy on things. Everyone there was very respectful and helpful. More
Luis was very friendly, knowledgeable, going above and beyond to make sure I found the right car! The staff were very friendly as well. Definitely recommend!! beyond to make sure I found the right car! The staff were very friendly as well. Definitely recommend!! More
I went in for an oil change and waiting a complete 15 mins before someone came out to my vehicle. When I walked in to find out if someone was coming out, I was told rudely to just wait at my vehicle. The mins before someone came out to my vehicle. When I walked in to find out if someone was coming out, I was told rudely to just wait at my vehicle. The only saving grace of this visit was the very kind tech who handled me and the quick turnaround- but honestly, it seemed like a confusing mess behind the scenes between the techs and managers…. I would definitely not return unless I had a coupon of discount. More
Love the new location. A smooth process when you arrive and get checked in, and a much more comfortable waiting area. Bryan Smith was my advisor and he was professional a A smooth process when you arrive and get checked in, and a much more comfortable waiting area. Bryan Smith was my advisor and he was professional and thorough with my cars maintenance needs. Took care of car brakes and oil change in under 1 hr and 30minutes. Thank you Victory Toyota! More
Seamless process, very communicative through out the whole process, very transparent with pricing. All the people we dealt with were very helpful and polite. whole process, very transparent with pricing. All the people we dealt with were very helpful and polite. More