Victory Toyota of Midtown
Chicago, IL
Filter Reviews by Keyword
By Type
Showing 777 reviews
Very pleased with the service at Victory Toyota. I've been coming here for years when it was Midtown Toyota. They are expert, courteous, and trustworthy. Herman Diaz, service advisor, was amazing. H I've been coming here for years when it was Midtown Toyota. They are expert, courteous, and trustworthy. Herman Diaz, service advisor, was amazing. He was professional and very considerate. I am super impressed and very grateful to be treated so well. I will continue to bring my vintage Camry to you for service and recommend you highly. More
I gave you a ring and no one picked up. I was dissatisfied. Today I went into the service center. Edwin was great and got me in and out. Quick oil change. My first on my wife’s truck. But t I was dissatisfied. Today I went into the service center. Edwin was great and got me in and out. Quick oil change. My first on my wife’s truck. But the manner in which I received my truck but was not acceptable. The handle to open the drivers door has grease on it. The more on the inside. The control panel for the windows and steering wheel where the arrows are located and shifter knob. I get it. Your guys are quick and in a hurry. But that doesn’t give them the excuse to be sloppy. You guys provide PPE. I am sure they don’t hear the dealer telling them hey we are low on gloves and over the budget for them. A simple look over and see. Other places provide a plastic seat cover for a tech to place over the seat before he or she sits into a clients vehicle. Just really mad in which my truck was left. Ima call up the dealer and request my vehicles future maintenance be switched to another dealership closer to my home. I drove an hour away to your dealer this morning. How would you feel? More
Friendly service. Not too long to wait. Receptionist told me on the phone that a specific service rep was working but when I arrived I was told this was his day off. I Not too long to wait. Receptionist told me on the phone that a specific service rep was working but when I arrived I was told this was his day off. I would like to see this location have a car wash. More
The new location is open and comfortable. The service desk is welcoming and friendly and service recommendations are useful and necessary for Toyota owners. The service desk is welcoming and friendly and service recommendations are useful and necessary for Toyota owners. More