Victory Toyota of Canton

Service The service staff at Victory was very accommodating and rescheduling an appointment for me. When I got the Tacoma in they were very courteous and they The service staff at Victory was very accommodating and rescheduling an appointment for me. When I got the Tacoma in they were very courteous and they work was done quickly and correctly I would highly recommend this dealership. More

Too expensive I just took my car in for an oil change and tire rotation. They charged me nearly $70 and didn't even put it through the car wash. It took 2 hours whi I just took my car in for an oil change and tire rotation. They charged me nearly $70 and didn't even put it through the car wash. It took 2 hours while I was waiting in their very nice lounge. Free sandwiches and drinks. I would rather pay less and get faster service so do not plan on returning for this simple service. And the service department has an odd check out system that you can only deal with your write up person so if that person is on the phone or is helping someone else it increases your wait time just to get out of there. More

Very professional and empathetic staff My Nissan Sentra broke down and I desperately needed to purchase a another replacement. Staff at Victory Toyota were very professional and helpful. Th My Nissan Sentra broke down and I desperately needed to purchase a another replacement. Staff at Victory Toyota were very professional and helpful. They seemed willing to help me buy a car as fast as possible. Dan Armstrong is one of the best salesman I have worked with. Hard working , patient and knows what customer service is. Very happy to have met him. More

Incomplete service. This is the second time in three service visits that the tires are not rotated. I am marking the tires prior to service and should not have to do this This is the second time in three service visits that the tires are not rotated. I am marking the tires prior to service and should not have to do this, very much disappointed. More

Dealer doesn’t honor their mistakes. Went for tire lock replacement and the dealer stripped the new key lock for the tire but refused to admit their wrong doing. Both Assistant service ma Went for tire lock replacement and the dealer stripped the new key lock for the tire but refused to admit their wrong doing. Both Assistant service manage and service write up person Jordan denied the truth. I found out about it when I was at my tire rotation place that the key cannot be used. The dealership is the only one touched this key before that. My question is, what if was a flat tire in the middle of no where with my kids in the car?? Or rushing a child to the hospital and can’t change a flat tire in order to make to the hospital?? They are really not worth trusting. More

Floor mats not included with the car. Before you buy, verify that the car includes floor mats. Dan Armstrong delayed telling us that floor mats didn't come with the car until we were closi Before you buy, verify that the car includes floor mats. Dan Armstrong delayed telling us that floor mats didn't come with the car until we were closing the deal. Dan explained that this particular used car didn't have floor mats when Victory took ownership. I'm not buying it- had the car lacked a door handle, would the same logic apply? I can't recall ever buying a new or used car from a dealer where mats didn't just come with the car. I got fooled, so ask up front and don't get blindsided by this "gotcha." More

Truly Exceptional Service Visit I had my 2016 Highlander in for service. I had a great experience and my service was completely very quickly. Overall the dealership did a great job I had my 2016 Highlander in for service. I had a great experience and my service was completely very quickly. Overall the dealership did a great job! More