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Victory Toyota of Brook Park - Service Center
Brook Park, OH
1,993 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,993 Reviews of Victory Toyota of Brook Park - Service Center
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November 04, 2020
I was told my brakes were at 50% at the end of my visit. The person was lying and never looked at my brakes. I just has new brakes out on my van 4 weeks prior. There is no way my brakes were even closer t The person was lying and never looked at my brakes. I just has new brakes out on my van 4 weeks prior. There is no way my brakes were even closer to 50% worn. So instead of looking and actually checking they just lied about it. I don’t trust any numbers they tell me now if the future of they just lie about checking anything, not sure which guy it was but it was a guy in the service dept More
by Amy
Verified CustomerEmployees Worked With
November 03, 2020
Always pleasant and helpful. The work is always done as quickly as possible. Never have had to wait longer than I anticipated. Joe was terrific. quickly as possible. Never have had to wait longer than I anticipated. Joe was terrific. More
by epaschke
Employees Worked With
October 29, 2020
I set up my first scheduled maintenance with Sam in the Sales Department. Metro Toyota reminded me to schedule my 5k service, reminded me before the date, and completed the service in less time than I was Sales Department. Metro Toyota reminded me to schedule my 5k service, reminded me before the date, and completed the service in less time than I was quoted. They were respectful of social distancing and mask rules which really was good to see. Totally pain free experience! Thanks! More
by JDK39
Employees Worked With
Other Employees :
Maggie Colan, Sarah Byrne
October 26, 2020
Tire was going flat Metro got me right in and also was able to have my maintance done at same time so I didn't have to come back. able to have my maintance done at same time so I didn't have to come back. More
by jacquibakos
Employees Worked With
Other Employees :
Maggie Colan, Sarah Byrne
October 26, 2020
the service at metro toyota has always been excellent, their has never been a need to return for additional servicing. The agents have always been exceptional and courteous. their has never been a need to return for additional servicing. The agents have always been exceptional and courteous. More
by JKACVINSKY777
Employees Worked With
bill
October 25, 2020
Always happy with my service at Metro Toyota. The service members are courteous, friendly and polite. The waiting area has plenty of seating that is always clean and neat. I will always use Metro. members are courteous, friendly and polite. The waiting area has plenty of seating that is always clean and neat. I will always use Metro. More
by YOMADS51309
Employees Worked With
October 22, 2020
I've had a good experience with this dealership. I've purchased three Toyota Corolla's from them. I've also been using them for maintenance/repairs and have been very happy with them. They are very pro purchased three Toyota Corolla's from them. I've also been using them for maintenance/repairs and have been very happy with them. They are very professional. More
by PALEHILLRIDER
Employees Worked With
Moody, Tyler - Sales
October 19, 2020
It was easy to make an appointment. Took me in at the appointed hour and quickly and efficiently serviced my vehicle. I was able to use utilize special coupon discounts, saving me a few dollars. appointed hour and quickly and efficiently serviced my vehicle. I was able to use utilize special coupon discounts, saving me a few dollars. More
by NINOTCHKA0
Employees Worked With
October 19, 2020
Your service department is one of the best if not better places I’ve come to use. Very personable and friendly. Very clean waiting room and social distancing. Will be back for sure!! places I’ve come to use. Very personable and friendly. Very clean waiting room and social distancing. Will be back for sure!! More
by linda.wosnak
Employees Worked With
