Victory Toyota of Brook Park - Service Center

I had a strange warning message pop up on the touch screen to my 2008 Toyota Prius. The service department checked out the problem, seemed to identify a solution and get me out quickly and for a minim screen to my 2008 Toyota Prius. The service department checked out the problem, seemed to identify a solution and get me out quickly and for a minimal charge. I had a very positive experience with the service department! More

Personnel were professional, friendly, and knew their job. The time for service performed is what was expected. The only exception would be I had 70k miles and they did not ask if I wanted my transmissio job. The time for service performed is what was expected. The only exception would be I had 70k miles and they did not ask if I wanted my transmission fluid changed and now I have to come back for that. More

Great fast service, one year maintenance free.My Prius Great fast service, one year maintenance free. My Prius Prime had only 5100 miles at one year ownership and was given the 10000 mile maintenance one Great fast service, one year maintenance free. My Prius Prime had only 5100 miles at one year ownership and was given the 10000 mile maintenance one year checkup. More

Great service department! Friendly, professional help and good problem solvers. I have used this service department for decades and will continue to do so. Highly recommended and good problem solvers. I have used this service department for decades and will continue to do so. Highly recommended More

Clean,friendly, very helpful. Quick to get me checked in kept me posted on their findings got me to my work. Quick check out. Thanks kept me posted on their findings got me to my work. Quick check out. Thanks More

This is a good dealership if you’re okay with Toyota. We’ve loved our Prius, but we may not deal with Toyota anymore since they support insurrectionist politicians and don’t see anything wrong with that. We’ve loved our Prius, but we may not deal with Toyota anymore since they support insurrectionist politicians and don’t see anything wrong with that. Protection of our democracy is more important—please tell Toyota to get their priorities straight! More

They were amazing. My Highlander i bought at another dealership 52 days prior to my experience here, had a blown transmission. They were very helpful getting me in quickly and providing a rental car. I dealership 52 days prior to my experience here, had a blown transmission. They were very helpful getting me in quickly and providing a rental car. I am 7 months pregnant and need a safe and reliable vehicle, and they made sure I was taken care of. They kept me updated throughout the process and were very quick. More

They were very friendly, informative and professional. They completely solved all my issues in a timely manner. Would recommend them to all my friends for their service needs. They completely solved all my issues in a timely manner. Would recommend them to all my friends for their service needs. More

I had questions about my service requests, left a message (VOICEMAIL) on the managers phone - NOT the service manager - the GENERAL manager and NEVER received a return phone call. However, I did receive a L (VOICEMAIL) on the managers phone - NOT the service manager - the GENERAL manager and NEVER received a return phone call. However, I did receive a LAME email concerning some part that was in short supply - for which I have no need. After years of giving them great reviews, I am very disappointed with Metro and how they are currently doing business. More

My rotors are completely rusted at 24,000 miles and causing thumping while braking. This was completely ignored and stated this was normal when it obviously is a defect. causing thumping while braking. This was completely ignored and stated this was normal when it obviously is a defect. More