Victory Toyota of Brook Park - Service Center

I was welcomed by Scott when I arrived I explain to him what I needed he told me to have a seat in about one hour he was exactly right it came in in about 50 minutes. Great job car was even washed what I needed he told me to have a seat in about one hour he was exactly right it came in in about 50 minutes. Great job car was even washed More

Great service at Metro. Been working with Scott for 20 years. Always making sure concerns are heard, questions are answered, and my car is returned in perfect shape. Always nice to visit with my sales fri years. Always making sure concerns are heard, questions are answered, and my car is returned in perfect shape. Always nice to visit with my sales friends when in for service. They treat you like family. Thank you Scott, Barry, Capper and Chad. More

Best dealership, from sales, to financing to service. Professional and clean . Highly recommend this dealership - Friendly and efficient service every time we have been there. Professional and clean . Highly recommend this dealership - Friendly and efficient service every time we have been there. More

Everyone was so nice. Easy drop off of my car. Was given a loaner and all went well. When I picked up my car they had everything in order and I was on my way quickly! a loaner and all went well. When I picked up my car they had everything in order and I was on my way quickly! More

Metro Toyota was courteous and professional I received quality service in a timely manner from the mechanic to the clerical person I received top notch professionalism everything was explained to me with quality service in a timely manner from the mechanic to the clerical person I received top notch professionalism everything was explained to me with a pleasant attitude There was one thing I did not agree with my alarm wasn’t working I would have to bring it back back and pay Another troubleshooting fee I didn’t agree with that it More

Great service every time! The service technicians are always friendly and helpful! Great waiting area if you need to wait for your car it has plugs and TVs always friendly and helpful! Great waiting area if you need to wait for your car it has plugs and TVs More

The porter was nice but the service representatives behind the desks were rude and not personable. I brought in a 2012 Prius V and my son’s Lexus 330 for an oil change. The guy that did the paperwork f behind the desks were rude and not personable. I brought in a 2012 Prius V and my son’s Lexus 330 for an oil change. The guy that did the paperwork for the Prius was rude and condescending More

Very easy to drop off vehicle. Work was done quickly. Took 15 minutes for my car to be brought up though once I arrived to pick up. All in all I was very pleased. Took 15 minutes for my car to be brought up though once I arrived to pick up. All in all I was very pleased. More

Prompt and friendly service is why I use Metro . Scheduling the appointment was easy except I don’t enjoy listening to the introductory automated message in Spanish before I can continue in English. Scheduling the appointment was easy except I don’t enjoy listening to the introductory automated message in Spanish before I can continue in English. More

My husband and I have always been happy with the service we receive. Everyone is very nice and helpful. My car is given back to me nice and clean. I refer my family to you when they need a car we receive. Everyone is very nice and helpful. My car is given back to me nice and clean. I refer my family to you when they need a car More