Victory Toyota of Brook Park - Service Center

Great service and professionalism in answering any questions and being thorough in giving a detailed report on all areas of the 2012 vehicle Toyota Highlander questions and being thorough in giving a detailed report on all areas of the 2012 vehicle Toyota Highlander More

Great service. Quality repairs. Comfortable waiting room. Reasonable prices. Fast and efficient. I definitely recommend them. I always go to them for my services usually. room. Reasonable prices. Fast and efficient. I definitely recommend them. I always go to them for my services usually. More

They always do a excellent job. And charge a very fair price. I'm use to dealerships being way overpriced and the wait time is usually longer. price. I'm use to dealerships being way overpriced and the wait time is usually longer. More

I purchased a vehicle here back in 2011 & hadn't been back in several years but the service is still top notch. The wait time was very minimal. back in several years but the service is still top notch. The wait time was very minimal. More

Nobody informed me that my car was ready to be picked up. I called many times between 1:40 and 2pm find out if it was done. I had to talk to someone in the the sales department to check me out and get my key I called many times between 1:40 and 2pm find out if it was done. I had to talk to someone in the the sales department to check me out and get my key. This is not the first time that’s happened. I also asked for a test to be done to see why my car has starting issues even though I have a new battery. I was told the test cost around $70 but it was never done. More

Friendly, nice, Clean and helpful. Requested coupon and employee was very nice and looked for applicable coupons without hesitation. This is very helpful when on a fixed income. Would like to see a milit employee was very nice and looked for applicable coupons without hesitation. This is very helpful when on a fixed income. Would like to see a military discounts. More

Have been taking my Prius for service ever since purchasing it new from Metro in 2008. Could not be any happier with the service of my vehicle. The agents that I have dealt with are very friendly purchasing it new from Metro in 2008. Could not be any happier with the service of my vehicle. The agents that I have dealt with are very friendly and knowledgeable about the repairs made to my vehicle. They were extremely helpful if a repair proved to be difficult and were very accommodating to my needs. Big smiles. More

Top quality professional service on a regular basis. Scheduling is easy. Rentals are available should I need one. The facility is clean and orderly. Work is typically completed ahead of schedule. Scheduling is easy. Rentals are available should I need one. The facility is clean and orderly. Work is typically completed ahead of schedule. More

This dealership has excellent quality and service. I have been going there for about 30 years now. The employees are very attentive to a person's needs and are very friendly. been going there for about 30 years now. The employees are very attentive to a person's needs and are very friendly. More

My experience with this dealer going bad day by day every time when they complete the service and then after reaching home i always have surprises like they either broke something in my car or didn’t fix so time when they complete the service and then after reaching home i always have surprises like they either broke something in my car or didn’t fix so in short for 1 service i have to visit multiple tomes to fox my car How come a dealer like this can provide this type of customer service and same issue with a customer every times. Sometime I feel like they are doing this with me knowingly otherwise this can’t happen every time Today is my fourth service and i saw that my left side of the car box broken and then I check utube video and fix by myself. How come rhe service is so poor and their is no improvement No one care. Since last two years I keep going to this dealer in a hope that someday i will get good service but I am sorry to say that i failed and no improment and only frustration when you reach home More