Victory Toyota of Brook Park - Service Center
Brook Park, OH
1,993 Reviews of Victory Toyota of Brook Park - Service Center
I brought my 2005 scion xa in for a knocking noise. It was written up as my 2005 xb. It was diagnosed as a Strut noise along and everything is good. But never offered a price to repair it. It turned out was written up as my 2005 xb. It was diagnosed as a Strut noise along and everything is good. But never offered a price to repair it. It turned out to be 2 things I diagnosed myself after. One was a caliper bracket bolt loose on the left front. I repaired it myself. And I still have a rattle. More
Very friendly at all areas of the dealership.The service people were on my car before I could turn the key off. No waiting there. people were on my car before I could turn the key off. No waiting there. More
Very efficient on service and customer care. Will Very efficient on service and customer care. Will continue to return in the future for all my service work. Great dealership to work with as usual Very efficient on service and customer care. Will continue to return in the future for all my service work. Great dealership to work with as usual. More
Service was good as always but I asked that my battery’s be checked you reported to me that all was good. A few days later I had to call AAA because my car would not start…discovered battery was shot. Needl be checked you reported to me that all was good. A few days later I had to call AAA because my car would not start…discovered battery was shot. Needless to say I was not happy with you folks. AAA replaced battery cost me $151.00 More
So far so good, I always leave satisfied. The staff is very friendly and very helpful. Just had picked up p my vehicle and noticed a little chip in my windshield. My salesman got me in in a few days with very friendly and very helpful. Just had picked up p my vehicle and noticed a little chip in my windshield. My salesman got me in in a few days with no problem. More
Very thorough and professional. Maggie explained everything that needed to be done and her knowledge of her job was very evident. She was able to answer all my concerns and questions. She was friend everything that needed to be done and her knowledge of her job was very evident. She was able to answer all my concerns and questions. She was friendly and understanding More
Excellent efficient Easy to make an appointment. Very Excellent efficient Easy to make an appointment. Very accommodating and friendly on phone. Got there early but they were ok with that . Listened t Excellent efficient Easy to make an appointment. Very accommodating and friendly on phone. Got there early but they were ok with that . Listened to my problems. When I left I felt confident that my car was safe. More
Service is fast and courteous. Waiting area is comfortable. I was disappointed to have to pay for a repair on my car that has less than 50k miles on it comfortable. I was disappointed to have to pay for a repair on my car that has less than 50k miles on it More
Quick to get my car done, clean dealership, nice people and very friendly. They always seam to care about my needs and my concerns. biggest thing is their honesty when I ask them about needed service. and very friendly. They always seam to care about my needs and my concerns. biggest thing is their honesty when I ask them about needed service. More
Very well organized, staff is always friendly, and maintenance was done within the expected window. I always schedule through the phone and staff member was able to find a good time for me maintenance was done within the expected window. I always schedule through the phone and staff member was able to find a good time for me More