Victory Toyota of Brook Park - Service Center

They have wonderful customer service. They are on time with appointments. They don’t try to oversell repairs. The waiting lounge is clean with coffee and tea. with appointments. They don’t try to oversell repairs. The waiting lounge is clean with coffee and tea. More

LOS EMPLEADOS MUY atentos y muy buenos precios y la amabilidad los distingue sobre otros deler yo recomendaría a otros a comprar en Metro Toyota amabilidad los distingue sobre otros deler yo recomendaría a otros a comprar en Metro Toyota More

Great service! I have never had a bad experience at Metro Toyota. Everyone is so friendly and knowledgeable. Service is always done right and quickly. Toyota. Everyone is so friendly and knowledgeable. Service is always done right and quickly. More

I always get great service and can trust that I won’t be taken advantage of. The waiting area is clean, comfortable and I appreciate the coffee that is provided. taken advantage of. The waiting area is clean, comfortable and I appreciate the coffee that is provided. More

Facility is organized and clean. Workmanship provided took care of my cars needs. Somewhat expensive. The car wash is a nice touch but car should be dried off so spots aren’t left. Especially when car is took care of my cars needs. Somewhat expensive. The car wash is a nice touch but car should be dried off so spots aren’t left. Especially when car is brought in clean and spotless. More

Employees really don't appear to be engaged in the services they provide; not much transparency in communication; advocated for my services. No sense of urgency; waited 2.5 hours for a scheduled oil services they provide; not much transparency in communication; advocated for my services. No sense of urgency; waited 2.5 hours for a scheduled oil change. I anticipated problems after waiting so long - but relieved everything was just routine. More

From the initial contact Jennifer was very helpful and pleasant. Joe who we dealt with at the service counter was also courteous and helpful. We are very pleased with everyone at this dealership pleasant. Joe who we dealt with at the service counter was also courteous and helpful. We are very pleased with everyone at this dealership More

I took my car because the trunk door don't work. The good thing I have warranty and it will cover my new parts. Hopefully I don't have to wait a long time. Employee there are great. Especially Jennifer. thing I have warranty and it will cover my new parts. Hopefully I don't have to wait a long time. Employee there are great. Especially Jennifer. More

Everyone at the Dealership is friendly, the place is clean, I encountered great service, I like that I can get a free car wash there. clean, I encountered great service, I like that I can get a free car wash there. More

very good people were very nice dealer place very clean did not have to wait to long they were write on time no waiting very good polite very good love my Toyota runs very very good and nice lov it to did not have to wait to long they were write on time no waiting very good polite very good love my Toyota runs very very good and nice lov it tom husband More