Victory Toyota of Brook Park - Service Center
Brook Park, OH
1,993 Reviews of Victory Toyota of Brook Park - Service Center
I asked to see damage to fuel tank. I was told the truck bed was not removed yet bet they would send me a photo of what they find. I did not receive the photos nor did I receive a response when I repeatedly bed was not removed yet bet they would send me a photo of what they find. I did not receive the photos nor did I receive a response when I repeatedly contacted the service representatives or the assistant service manager. Overall terrible experience and I hope I'll never have to deal with them again. Sincerely, William Pope More
Joe Rogers has been my service specialist for 15+ years and has done an excellent job taking care of my vehicles and has done an excellent job taking care of my vehicles More
Top notch service provided by staff. Dominic or Mike are on top of their game on top of their game More
Appreciated supportlead explaining that my car did not need oil changed yet as it only needs to be changed every 1oooo miles or 12 months. Glad they had a nice outside space forme to wait for service. T need oil changed yet as it only needs to be changed every 1oooo miles or 12 months. Glad they had a nice outside space forme to wait for service. Thank you? More
Fifteen words will not be enough. Metro Toyota has been a rock for me since I first leased my car. They have helped me take good care of my Camry through the suggestions for repairs or replacements that t a rock for me since I first leased my car. They have helped me take good care of my Camry through the suggestions for repairs or replacements that they have recommended. I have not felt “pressured” to have unnecessary work done on my care. Everything that has been recommended was carefully explained to me by the service department representatives. I have developed relationships with the staff. They take my concerns seriously and ease my mind when necessary. I do not know whether or not my friends have purchased from Metro, but I send all of my friends and family members looking for a vehicle to 13375 Brookpark Rd. More
I have been in this area all my life i remember as a kid i said i wanted to get a car here and have had 3 Toyota's since that time dreams do come true thank you Toyota of brookpark i said i wanted to get a car here and have had 3 Toyota's since that time dreams do come true thank you Toyota of brookpark More
Great Service!I miss the rolls and doughnuts in the Great Service! I miss the rolls and doughnuts in the waiting room! That is why I come here instead of Brunswick Toyota. Metro is farther but better Great Service! I miss the rolls and doughnuts in the waiting room! That is why I come here instead of Brunswick Toyota. Metro is farther but better service and It WAS better waiting room! Bring back the great little food bites! More
Professional, courteous service. Very glad I prepaid for a additional 2 years of maintenance with Metro Toyota. Very much worth it. Will continue to have my vehicle serviced there. a additional 2 years of maintenance with Metro Toyota. Very much worth it. Will continue to have my vehicle serviced there. More