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Victory Toyota of Brook Park - Service Center
Brook Park, OH
1,993 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,993 Reviews of Victory Toyota of Brook Park - Service Center
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October 05, 2022
Very efficient service dept. ...had a very brief wait..employees were all very helpful..I would recommend ...had a very brief wait..employees were all very helpful..I would recommend More
by Tonysal57
Verified CustomerEmployees Worked With
October 05, 2022
I had a coupon for an oil change and a tire rotation. The sales associate said I could use both, but only used the oil change coupon. I should have asked to see the old cabinand air filter that "nee The sales associate said I could use both, but only used the oil change coupon. I should have asked to see the old cabinand air filter that "needed to be replaced," but I didn't. That's on me. I spent almost $200. This is a lot for an oil change, TR and two new filters. More
by NOEMAIL3
Employees Worked With
No name given to me.
October 05, 2022
Very helpful , saved me time and money gentleman explained everything with patience and understanding thanks explained everything with patience and understanding thanks More
by joemey@sbcglobal.net
October 05, 2022
Clean, friendly, experienced Problems are resolved quickly. U are notified as soon as the service is completed. quickly. U are notified as soon as the service is completed. More
by jwinnicki3
Employees Worked With
October 05, 2022
Great experience. Quick and efficient service! Thanks for your good costumer service! Will come back definitely! Quick and efficient service! Thanks for your good costumer service! Will come back definitely! More
by Liliana
Employees Worked With
October 05, 2022
People are kind and respectful. They take the time to explain what is wrong with my vehicle and don’t try to talk me into buying services I don’t need. This shows integrity and make They take the time to explain what is wrong with my vehicle and don’t try to talk me into buying services I don’t need. This shows integrity and makes for a satisfying experience. More
by yvonne.w914
October 05, 2022
The process is easy, Checking in and out. ...but most of all I TRUST THEM. ...but most of all I TRUST THEM. More
by DONNAMSMITH1
Employees Worked With
October 05, 2022
The staff was friendly. They did a thorough and great job performing maintenance on my vehicle! They did a thorough and great job performing maintenance on my vehicle! More
by mlhellisz
Employees Worked With
October 05, 2022
Outstanding service and easy to schedule. We have bought at least 5 cars here and always have them serviced at Metro We have bought at least 5 cars here and always have them serviced at Metro More
by DY
October 05, 2022
Metro Toyota has an impressive service process that has efficiency as its foundation. From check-in thru updates as the appointment progresses to the final reckoning and return of the vehicle, communicatio efficiency as its foundation. From check-in thru updates as the appointment progresses to the final reckoning and return of the vehicle, communication with the customer is never lacking. Oh yeah, very nice waiting area also. More
by jebahleda
Employees Worked With
Sorry, I don’t recall their names
