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Victory Toyota of Brook Park - Service Center

Brook Park, OH

4.5
1,993 Reviews

1,993 Reviews of Victory Toyota of Brook Park - Service Center

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October 10, 2022

Service was good,workers were very nice and helpful and work was done quickly - efficiently and well More

by Chubziztheman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Victory Toyota of Brook Park responded

The service team works hard to make sure that get your Toyota back on the road as quickly as we can. Thank you for taking the time to recognize them for their efforts and we'll see you again in the future.

October 08, 2022

Our service advisor, Joe Rogers, was outstanding - caring, clear and effective. Made sure a nagging problem was really fixed. More

by Tom DeMello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2022 -

Victory Toyota of Brook Park responded

Thank you for the business. We are happy to hear that you had a 5 star experience. Joe will be happy to help you if you should need anything else and it's great to hear that we got you back on the road. Please let us know if there is something else we can do for you.

October 07, 2022

Joe is an excellent service writer. He goes above and beyond to answer questions and keep me informed of repair or service information and status. More

by AC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzi Loree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Nunez-Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Schneider
Oct 08, 2022 -

Victory Toyota of Brook Park responded

Hello AC, thank you for your kind review; we are happy to pass along your comments to the team here at Metro Toyota. Thanks again for the recommendation and have an amazing day

October 07, 2022

Pretty good service and also was able to give me a rough estimate but definitely could’ve been more clear. More

by rachelrickman6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2022 -

Victory Toyota of Brook Park responded

Thank you for your awesome feedback, and thank you for choosing Metro Toyota for your service needs

October 06, 2022

Joe was great. Assisted me and was professional. Service time was reasonable service was complete and provided a easy tobunfetstand inspection More

by GWITTENMYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Victory Toyota of Brook Park responded

Thank you for your awesome feedback, and thank you for choosing Metro Toyota for your service needs.

October 06, 2022

As usual, Metro Toyota showed supreme customer service and quality car care. I won't go anywhere else! More

by dialysis22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Victory Toyota of Brook Park responded

Thank you for your awesome feedback, and thank you for choosing Metro Toyota for your service needs.

October 06, 2022

Friendly people and fast service. I love Metro Toyota. Good prices and the get to the point. More

by EDNACEPERO16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
SUSAN BOTTORF
5.0
This rating includes all reviews, with more weight given to recent reviews.
MIKE BALIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Victory Toyota of Brook Park responded

Thank you for your awesome feedback, and thank you for choosing Metro Toyota for your service needs.

October 06, 2022

Thank you it turned to be good but the prices is not the same as on the phone More

by Muradman34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2022 -

Victory Toyota of Brook Park responded

Meeting and exceeding your expectations is always a top priority at Metro Toyota. We're glad to hear we made your purchase experience such a success, and the whole team here wishes you happy travels on the road ahead!

October 06, 2022

I always have a great experience at Metro Toyota. I enjoy going there because the people are really nice. I always work with Joe and he’s amazing! The prices are always reasonable too and I appreci More

by Ann Gilbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Victory Toyota of Brook Park responded

Thank you for your awesome feedback, and thank you for choosing Metro Toyota for your service needs.

October 06, 2022

The entire staff, from the service department to management office is dedicated to the customer’s complete satisfaction. During my 15 years of business with Metro Toyota I’ve never been disappointed More

by CHARLESSEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yacek Nazarczuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Folks in the service department who check you sent n upon arrival for service, great crew!
Oct 06, 2022 -

Victory Toyota of Brook Park responded

Thank you for your awesome feedback, and thank you for choosing Metro Toyota for your service needs.

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