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Victory Toyota of Brook Park - Service Center

Brook Park, OH

4.5
1,991 Reviews

1,991 Reviews of Victory Toyota of Brook Park - Service Center

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April 15, 2023

Professional and efficient. Pricey but want to go where the expertise is in dealing with Toyota products. More

by Isabellita1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2023 -

Victory Toyota of Brook Park responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 15, 2023

Courteous and prompt. And highly professional, 5 Stars I could not have asked for better service More

by Ozzy44039@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Joe
Apr 17, 2023 -

Victory Toyota of Brook Park responded

Thank you so much for the five star review! We are happy to hear about your great experience with us here at Metro Toyota.

April 14, 2023

I’m very satisfied with Metro Toyota. They deliver excellent customer service in a timely manner! More

by adhddyer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Victory Toyota of Brook Park responded

Thank you so much for the positive review! The fact that our Team went above and beyond to make sure your experience was memorable is so rewarding to us. I look forward to hearing from you again, and please do not hesitate to get in touch with us for any vehicle-related needs!

April 14, 2023

I love this dealership. It’s the only place I come to get my car serviced. The staff and all of the personnel are knowledgeable, friendly, attentive, and very professional. More

by acafarella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Victory Toyota of Brook Park responded

Thank you so much for the five star review! We are happy to hear about your great experience with us here at Metro Toyota.

April 14, 2023

Metro toyata has been very professional and timely in the work that that they have done on my vehicle. More

by Byronchavers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Victory Toyota of Brook Park responded

Byron, Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 14, 2023

A bit pricey but very thorough service, they go over the entire vehicle. Would use again More

by SAFRAN1201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Victory Toyota of Brook Park responded

Your safety is a priority for us and we want to make sure that get the service you pay for. Thank you for the great review and please let us know if there is anything else we can help you with. Safe travels!

April 14, 2023

Service was very professional and quick. My oil change was done in less time than I expected although there are other dealerships closer to me. I prefer Metro More

by jsimoncpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Victory Toyota of Brook Park responded

Thank you so much for the five star review! We are happy to hear about your great experience with us here at Metro Toyota.

April 13, 2023

The service writer was very helpful and understanding to what I needed and knowledgeable on how long it would take and I received a a call the next day the part came in and scheduled an appointment when it More

by Josephine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Victory Toyota of Brook Park responded

Thank you so much for the five star review! We are happy to hear about your great experience with us here at Metro Toyota.

April 13, 2023

Billed for work not completed! Not communicated at time of completion. Lost faith in your service department. I have other options for Toyota service closer to my house. More

by TKREJCI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominic Theodore
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2023

No complaints very professional Also very efficient and courteous I will recommend metro Toyota to family and friends More

by MARY.KANANIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SUSAN BOTTORF
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Victory Toyota of Brook Park responded

Thank you so much for the five star review! We are happy to hear about your great experience with us here at Metro Toyota.

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