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Victory Toyota of Brook Park - Service Center

Brook Park, OH

4.5
1,990 Reviews
Call Service Center (216) 412-5258

1,990 Reviews of Victory Toyota of Brook Park - Service Center

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October 20, 2022

I have always had a great experience at this dealer. I encourage others to go here More

by PAMHARP10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2022 -

Victory Toyota of Brook Park responded

Pam, What an outstanding review! Scott, Mike and the Metro team are proud to go the extra mile for our guests, and it's wonderful to hear that this is what keeps you loyal to our dealership. Thank you tremendously for your positive feedback, and we look forward to your next visit!

October 20, 2022

Always top quality service, I’ve been a customer for over 20 years nothing’s changed! More

by JAYBUBRAY
Recommend Dealer
Yes
Employees Worked With
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2022 -

Victory Toyota of Brook Park responded

Repeat and referral business means so much to us, Thank you for being a wonderful customer! I'm sure that if you need any help Mike and the service team will be glad to provide it for you.

October 20, 2022

Nice salt water fish tank in the lobby… very colorful……. Like the eel….. Good coffee More

by ATENLISA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember their name
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Oct 22, 2022 -

Victory Toyota of Brook Park responded

We love our Saltwater tank too. It's co calming. Thank you for choosing us for your service needs, it's great to help people like you. Please let us know if there is something else we can help with your automotive needs!

October 20, 2022

I had one of the great service for my car, when I went there for oil change. Thanks guys👍 More

by fofolieglo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2022 -

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

October 20, 2022

Great customer service, friendly and clean environment. Repairs needed are explained and service is under an hour. More

by WANNAHC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2022 -

Victory Toyota of Brook Park responded

Thank you so much for your wonderful review! We are so glad that our team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

October 20, 2022

Everyone we have ever dealt with in the service department has been courteous and professional. More

by fliviz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember the name.
Report | Print
Oct 20, 2022 -

Victory Toyota of Brook Park responded

Thank you so much for your excellent review! Providing top-notch service is so important to us, and we are glad that our service team's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

October 19, 2022

Very friendly and attentive from arrival to finish of my appointment. Will definitely return to and recommend Metro Toyota More

by roseg5831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
SUSAN BOTTORF
5.0
This rating includes all reviews, with more weight given to recent reviews.
MIKE BALIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2022 -

Victory Toyota of Brook Park responded

Thank you so much for your excellent review! Providing top-notch service is so important to us, and we are glad that the service teams efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

October 19, 2022

Was very happy with the service received. Very organized and very courteous. Made things easy More

by DANIELLE_CLIPPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2022 -

Victory Toyota of Brook Park responded

Danielle, Thank you for leaving Scott this positive review! We are pleased that he could be of great assistance to you throughout your visit and we wish you the safest of travels until we meet again!

October 18, 2022

Metro Toyota service department has always been reliable when it comes to our vehicles. The customer service is excellent throughout the experience. I will continue to use and recommend Metro Toyota for a More

by ROBELL930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2022 -

Victory Toyota of Brook Park responded

Thank you for your feedback, That's great! We're so appreciative that you continue to trust us with your vehicle service. We hope to see you again in the future and please enjoy your new Toyota!

October 18, 2022

Great job. Great work. Very helpful and timely service. Kept me updated and informed. Thank you More

by doctor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SUSAN BOTTORF
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2022 -

Victory Toyota of Brook Park responded

DR. Thank you for taking the time to let us know that our service team kept you informed and made good recommendations to keep your Toyota running smoothly. We look forward to continued service with you! Please let us know if there is anything else we can help with!

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