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Victory Toyota of Brook Park - Service Center
Brook Park, OH
1,990 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,990 Reviews of Victory Toyota of Brook Park - Service Center
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October 22, 2022
Ease of setting up appointment. Great service. Reliable. Most are friendly. Wash my car. Ability to wait. Great service. Reliable. Most are friendly. Wash my car. Ability to wait. More
by gbarn4729
Verified CustomerEmployees Worked With
October 22, 2022
Came for oil change and noise under car $2300 later the noise is still there. noise is still there. More
by FROGLADY144109
Employees Worked With
October 22, 2022
My car was sent there from the collision center due to some minor adjustment. Whatever was done was fine. The Dealership, however, didn’t have their paperwork correct and contacted me to pick up the car c some minor adjustment. Whatever was done was fine. The Dealership, however, didn’t have their paperwork correct and contacted me to pick up the car causing confusion for all involved. Not a big deal but you inquired about service and this is a service issue to pay attention to. More
by JEANETTEBECKA
Employees Worked With
I didn’t work with anyone outside of the collision center and Danny Booth contacted me from the dealership.
October 22, 2022
This has been my dealership since my first Celica in the 1970’s. I always appreciate being updated on the condition of my Toyota, what was repaired and what might need attention in the future. 1970’s. I always appreciate being updated on the condition of my Toyota, what was repaired and what might need attention in the future. More
by mmular35
Employees Worked With
Don’t remember.
October 22, 2022
Quick and efficient! Always confident that the job is done right! Polite staff and always ready to answer any question Always confident that the job is done right! Polite staff and always ready to answer any question More
by bethmurphyjackson
Employees Worked With
October 22, 2022
Quick and curteous service. Waiting area is very comfortable as well. Will go back next time. Waiting area is very comfortable as well. Will go back next time. More
by Vibhav
Employees Worked With
October 21, 2022
I have had my van serviced here since I bought it from them. The service is always first rate. The service is always efficient. It is always a good experience. them. The service is always first rate. The service is always efficient. It is always a good experience. More
by ricweb71
Employees Worked With
October 21, 2022
Service was great, I would recommend that the seat position of a vehicle after service be adjusted all the way back, not all the way forward to accommodate the porter person. Just a note that I woul position of a vehicle after service be adjusted all the way back, not all the way forward to accommodate the porter person. Just a note that I would never again buy or recommend a Toyota hard bed cover because they are not water proof around the edges More
by rdcjunk
Employees Worked With
October 21, 2022
Metro employees are Friendly, professional, timely, knowledgeable and polite. I had a low tire and they filled it immediately. knowledgeable and polite. I had a low tire and they filled it immediately. More
by MARTHAOH3
Employees Worked With
October 21, 2022
very slow; the oil change was done with vehicle sitting ready to go for over 15 mins with no one coming to lounge to inform me; had I not went and asked why; who knows how much longer I would’ve waited pri ready to go for over 15 mins with no one coming to lounge to inform me; had I not went and asked why; who knows how much longer I would’ve waited prior to knowing it was ready. Over 2 hours for just an oil change is ridiculous waste of time. I will just use a 3rd party for servicing in future. More
by wtpru701
Employees Worked With
don’t know any names
