Victory Toyota of Brook Park - Service Center

Service is always top notch at Metro Toyota. They take care of you at the right price. No hassle and no over sell. They take care of you at the right price. No hassle and no over sell. More

I got great service and suggestions as expected regarding any improvements that can be done. Only concern was the wait, even after having an appointment, it look a lot of time to get the annual service compl any improvements that can be done. Only concern was the wait, even after having an appointment, it look a lot of time to get the annual service completed. More

Friendly staff, and comfortable waiting room. Pretty decent place over all. Got my oil change and car wash in less than 45 min. I’m happy with service. Pretty decent place over all. Got my oil change and car wash in less than 45 min. I’m happy with service. More

Poor customer service, didn’t initially perform requested maintenance service, wasted my afternoon, made me walk to a gas station to get some food maintenance service, wasted my afternoon, made me walk to a gas station to get some food More

Each customer service representative is well informed and have always taken time to fully And clearly explain my questions with patience and kindness, have always taken time to fully And clearly explain my questions with patience and kindness, More

Great Customer Service! I love Metro Toyota. They are super kind and treat us like family! We wouldn’t go anywhere else I love Metro Toyota. They are super kind and treat us like family! We wouldn’t go anywhere else More

I came in the Saturday before today’s appointment for some routine maintenance and was advised my rear brakes need replacement ASAP. Although they were willing to do the work that day I had other commitm some routine maintenance and was advised my rear brakes need replacement ASAP. Although they were willing to do the work that day I had other commitments and could not stay for this. So I scheduled a separate appointment for the following Thursday and they completed the work in about 2 hours while I waited - a reasonable wait - and was on my way. The brakes are performing great. More

Fast service and nice amenities while waited for my vehicle. Staff was very friendly. Great job! vehicle. Staff was very friendly. Great job! More

Updated: Service manager called me back and was very sincere and I appreciated his effort pulling it all together so quickly. They do have the parts in and he has been in touch to schedule next week. sincere and I appreciated his effort pulling it all together so quickly. They do have the parts in and he has been in touch to schedule next week. More

Amazing. Good service, communication, wait time and care. They also washed the car. Great dealer Good service, communication, wait time and care. They also washed the car. Great dealer More