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Victory Toyota of Brook Park - Service Center
Brook Park, OH
1,990 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,990 Reviews of Victory Toyota of Brook Park - Service Center
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April 28, 2023
Wasn't happy with the work they said they did. Bill said they rotated the tires but they weren't. Bill said they rotated the tires but they weren't. More
by TKREJCI
Verified CustomerEmployees Worked With
April 27, 2023
Always had a good experience People there very friendly and helpful never had. A bad experience and helpful never had. A bad experience More
by noyourbusiness
April 27, 2023
Not happy with service They did no complete work and they just rush things Not complete service just rush things Not complete service More
by free2nirav@yahoo.co.in
April 27, 2023
Extremely friendly and thorough. Speaks to customer respectfully and describes condition of automobile in easy to understand lingo. Speaks to customer respectfully and describes condition of automobile in easy to understand lingo. More
by Mary.mam@verizon.net
April 27, 2023
After my oil change and tire rotation, I left then my tire light came on. I came back. They said they would take a look at it no problem, but it took longer to wait for the tire stem seal that they broke tire light came on. I came back. They said they would take a look at it no problem, but it took longer to wait for the tire stem seal that they broke for them to seal it up, then it did for my service in the morning, I lost almost a full days work then as I was leaving, somebody was closing the bay door on me. I don’t know if it would’ve stopped if it came any closer to my car, but I had a gun it out of the garage. More
by Walkerthedog1
Employees Worked With
April 26, 2023
I didn't have to wait very long. All of my questions were answered. I left with the confidence knowing my car was in excellent working condition. I felt good about the additional ser All of my questions were answered. I left with the confidence knowing my car was in excellent working condition. I felt good about the additional services that I purchased. More
by craig.maddox@gmail.com
Employees Worked With
Mike Hana
April 23, 2023
I give it this rating because my service is not complete they explained overhead involved but the outcome is same my device was not complete and their attitude is slightly negative, everting else was fine, they explained overhead involved but the outcome is same my device was not complete and their attitude is slightly negative, everting else was fine, they seemed to resolve most of the repair ( not all) More
by MM
Employees Worked With
April 22, 2023
This dealership is my preferred Toyota dealer in Cleveland.The service people are very nice and very respectable. The service people will answer any questions a person may have about their automobil Cleveland.The service people are very nice and very respectable. The service people will answer any questions a person may have about their automobile. More
by jdiaz65667
