Back

Victory Toyota of Brook Park - Service Center

Brook Park, OH

4.5
1,990 Reviews

1,990 Reviews of Victory Toyota of Brook Park - Service Center

Sort by
December 19, 2022

Always receive excellent service from everyone at Metro Toyota! You guys are great! Thank you for making my visit pleasant. More

by lou4411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Victory Toyota of Brook Park responded

Lou, That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

December 19, 2022

It went great ! Pretty much in & out didn’t have to wait long at alll . More

by Lortzdennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hana
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Theodore
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rogers
4.0
This rating includes all reviews, with more weight given to recent reviews.
SUSAN BOTTORF
3.0
This rating includes all reviews, with more weight given to recent reviews.
MIKE BALIS
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Victory Toyota of Brook Park responded

We appreciate you taking the time to give us a 4 STAR review. Helping our customers stay in their budgets and keeping your Toyota running safely is a top goal of ours. Please let us know if there is something else ewe can help you with and please dive safely!

December 18, 2022

Customer Service knew what they were talking about on the phone and in person. They tried to make things as convenient as possible and save me time and money. The service was done well and met and exceeded e More

by orthogm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SUSAN BOTTORF
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whoever took my original phone call and scheduled the service
Dec 20, 2022 -

Victory Toyota of Brook Park responded

We appreciate you taking the time to give us a 5 STAR review. Helping our customers stay in their budgets and keeping your Toyota running safely is a top goal of ours. Please let us know if there is something else ewe can help you with and please dive safely!

December 18, 2022

Polite, Quick and complete! All staff was helpful and they always take me in right away, even when I'm early! More

by christina3johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
MIKE BALIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Victory Toyota of Brook Park responded

We appreciate you taking the time to give us a 5 STAR review. Helping our customers stay in their budgets and keeping your Toyota running safely is a top goal of ours. Please let us know if there is something else ewe can help you with and please dive safely!

December 17, 2022

Great service with attentive staff. Because of this, I choose to drive over 35 miles for service. More

by KEMOKAIWRIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Victory Toyota of Brook Park responded

We appreciate you taking the time to give us a 5 STAR review. Helping our customers stay in their budgets and keeping your Toyota running safely is a top goal of ours. Please let us know if there is something else ewe can help you with and please dive safely!

December 17, 2022

The Associates were very polite and honored the appointment time as was scheduled upon arrival. More

by villageecc
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
SUSAN BOTTORF
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Victory Toyota of Brook Park responded

We appreciate you taking the time to give us a 5 STAR review. Helping our customers stay in their budgets and keeping your Toyota running safely is a top goal of ours. Please let us know if there is something else ewe can help you with and please dive safely!

December 16, 2022

Excellent customer service and attention to detail. Easy to make appointment and car was ready when expected. More

by richgeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
SUSAN BOTTORF
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 16, 2022

Excellent customer service! Joe was very friendly, patient and helpful. He helped clarify many questions I had regarding my car service! More

by Georges El Feghali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 16, 2022

Their schedule was pretty accommodating and their waiting room was nice. The staff was friendly and they finished earlier than what I expected. More

by Claudia44109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
SUSAN BOTTORF
5.0
This rating includes all reviews, with more weight given to recent reviews.
MIKE BALIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 16, 2022

As always, knowledgeable and courteous. Needed work was explained clearly, as was pricing. Work was completed in a timely manner. More

by Glenn
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Victory Toyota of Brook Park responded

We appreciate you taking the time to give us a 5 STAR review. Helping our customers stay in their budgets and keeping your Toyota running safely is a top goal of ours. Please let us know if there is something else ewe can help you with and please dive safely!

...
32
...