Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Victory Toyota of Brook Park - Service Center
Brook Park, OH
1,990 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,990 Reviews of Victory Toyota of Brook Park - Service Center
Sort by
January 05, 2023
Prompt appt was given for oil change. Took 1 hour & 45 min. Repairs needed were written down with minimal explanation. Air filter change needed & was not offered at the time of oil chang Took 1 hour & 45 min. Repairs needed were written down with minimal explanation. Air filter change needed & was not offered at the time of oil change which is normally done. Scheduled appt at auto repair shop near me for filter change More
by cindywrn3
Verified CustomerEmployees Worked With
January 05, 2023
I have always had my 2016 Corolla taken care of at metro and have had excellent service. However, this time around the service advisor, Susan, was awful. Definitely will look at other dealerships next time. and have had excellent service. However, this time around the service advisor, Susan, was awful. Definitely will look at other dealerships next time. More
by cernyk1
Employees Worked With
January 05, 2023
Did every service needed well, but didn’t do what I asked. I asked to save the old (still ok) wipers for my beater back home. They did not keep them as requested. Very good otherwise. asked. I asked to save the old (still ok) wipers for my beater back home. They did not keep them as requested. Very good otherwise. More
by S David S
Employees Worked With
January 05, 2023
I have just started dealing with this dealership but so far they have treated me quite well and always gotten back with me very quickly on service work being done or needing to be done on my vehicle. far they have treated me quite well and always gotten back with me very quickly on service work being done or needing to be done on my vehicle. More
by Pickel.z400
Employees Worked With
January 05, 2023
Everyone was extremely pleasant. Work was done as requested and was not charged for them to check about the noise it was making. Who wouldn’t love that! Work was done as requested and was not charged for them to check about the noise it was making. Who wouldn’t love that! More
by Larry
Employees Worked With
January 05, 2023
Parents needed a tire for a camray. Tire was almost 300. Thats seems high.too much Tire was almost 300. Thats seems high.too much More
by Me
January 05, 2023
Great service as usual! My car was fixed quickly and appointments are always readily available. My car was fixed quickly and appointments are always readily available. More
by Aparnareddy1
Employees Worked With
January 04, 2023
Great workmanship and they are very honest people. They know how to deal with their clients. They know how to deal with their clients. More
by NOEMAIL3
Employees Worked With
January 04, 2023
They do outstanding work. When my car needs service, they get the job. I'm satisfied. When my car needs service, they get the job. I'm satisfied. More
by SHILLS981
