Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Victory Toyota of Brook Park - Service Center

Brook Park, OH

4.5
1,990 Reviews
Call Service Center (216) 412-5258

1,990 Reviews of Victory Toyota of Brook Park - Service Center

Sort by
January 11, 2023

Very good service and friendly staff I will be bringing my car's for service in the future. More

by dkascak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
SUSAN BOTTORF
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2023 -

Victory Toyota of Brook Park responded

Thank you so much for your wonderful review! We are so glad that our team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

January 09, 2023

Everyone we have dealt with in Metro Toyota were very helpful, specially Sam and Justin. More

by Caio Moraes
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2023 -

Victory Toyota of Brook Park responded

We appreciate you taking the time to give us a 5 STAR review. Helping our customers stay in their budgets and keeping your Toyota running safely is a top goal of ours. Please let us know if there is something else we can help you with and please dive safely!

January 09, 2023

Thank you for taking care of me over the New Year's holiday! We are from out of town and you showed us real Cleveland hospitality! More

by mbota2
Recommend Dealer
Yes
Employees Worked With
MIKE BALIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2023 -

Victory Toyota of Brook Park responded

Thank you so much for your wonderful review! We are so glad that our team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

January 09, 2023

The service area was busy but it didn’t have to wait long at all. Everyone was very professional and friendly. Thanks! More

by TESS.TURI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2023 -

Victory Toyota of Brook Park responded

Thank you so much for your wonderful review! We are so glad that our team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

January 09, 2023

We have always been pleased with the service that we receive at Metro Toyota and continue to make appointments now and in the future. More

by ALBINWEILER
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : not applicable
Report | Print
Jan 10, 2023 -

Victory Toyota of Brook Park responded

Thank you so much for your wonderful review! We are so glad that our team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

January 08, 2023

Great service in and out I would take my car back. Most other dealers told me 2 weeks before they can get me in More

by Jeffvartorella77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
SUSAN BOTTORF
5.0
This rating includes all reviews, with more weight given to recent reviews.
MIKE BALIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2023 -

Victory Toyota of Brook Park responded

Thank you so much for your wonderful review! We are so glad that our team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

January 06, 2023

They took care of me quickly and even did an unplanned oil change. Thank you. More

by gidaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MIKE BALIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2023 -

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

January 06, 2023

Best experience. Everyone was very nice and patience. Wouldn’t recommend no one else. Ask for Mike Ferret. Trust me. You’re in great hands. More

by Coophengthao21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ferrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2023 -

Victory Toyota of Brook Park responded

Hi, thanks for the positive review! We can't tell you how nice it feels to hear that our Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

January 06, 2023

It's been good so far too early to say been there three times only More

by FTAYLOR1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2023 -

Victory Toyota of Brook Park responded

Thank you so much for your wonderful review! We are so glad that our team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

January 05, 2023

Amazing! !Excellent service love Toyota car My recommendations 100% I do not change it for any More

by Carmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
SUSAN BOTTORF
5.0
This rating includes all reviews, with more weight given to recent reviews.
MIKE BALIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2023 -

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

1
...
23
24
25
...
199