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Victory Toyota of Brook Park - Service Center

Brook Park, OH

4.5
1,991 Reviews

1,991 Reviews of Victory Toyota of Brook Park - Service Center

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January 22, 2018

Service Excellent service and help answering questions. The waiting time was what they said it was going to be. It was even sooner than they said it was. More

by WLUGINBILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Holiday
January 22, 2018

Last service Needed a tire do to slow leak nail in side wall, did not put a valve cap on, went and bought caps, they adj all the pressure, checked they where all a More

by JASSTONER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maggie Colan, Stephanie Talbot, Devin Rupert, Sarah Byrne
January 22, 2018

Great Service - Just bought car I just bought my car used from Metro Toyota. I had the combination meter go out. About a $700 fix. Metro did not have to do anything since it was b More

by lylecampbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary "CAP" Capper
January 22, 2018

Fast service with a smile Metro Toyota is always fast and quality service. I can always rely on them to make sure my car is safe and maintained properly. The staff is always fr More

by JESSICAPANTER920
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2018

Quick Service Quick and friendly service. Answered all my questions thoroughly. Friendly and helpful staff. Ramona very helpful answering questions about 2018 vehi More

by brigettalennox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't remember service person's name
January 22, 2018

Continuing excellent, ontime service Service rendered during the time we owned our First Toyota is what brought us back for 2 more Toyota’s. From being ontime, fresh coffee and excellent More

by kack4_larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Colan, Sarah Byrne
January 22, 2018

Questionable! On my way home after a tire rotation, the ride didn't feel as smooth as it had before. Over the next few days it seemed to get worse, so I brought th More

by TERRY297KEANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
January 22, 2018

My experience at Metro Toyota My experiences at Metro Toyota have been awesome! They take the time to listen to my concerns and work diligently to make everything the way I wanted More

by SUSANMCKINNEY930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2018

service confusing inspection but have to be done.Wish Emma still around the most honest person that can be trusted.Very realistic,reasonable advice in caring More

by lourdes.rushwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maggie Colan
January 22, 2018

Complete Tacoma frame replacement. Joe took care of the entire process. He explained what to expect, when the repairs would be complete and what other work was suggested. He met my expe More

by RPLANTZ0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.